How To Fix CVI_SYNC_TAX_NUMBER003 - Errors have occurred for business partner &1 and customer &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CVI_SYNC_TAX_NUMBER - Error from synchronization of tax numbers

  • Message number: 003

  • Message text: Errors have occurred for business partner &1 and customer &2

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CVI_SYNC_TAX_NUMBER003 - Errors have occurred for business partner &1 and customer &2 ?

    The SAP error message CVI_SYNC_TAX_NUMBER003 typically indicates that there is an issue with the synchronization of tax numbers between the business partner and the customer master data. This error can occur in the context of the Customer-Vendor Integration (CVI) process, which is used to synchronize data between the business partner and customer/vendor records in SAP.

    Cause:

    The error message CVI_SYNC_TAX_NUMBER003 usually arises due to one or more of the following reasons:

    1. Missing Tax Number: The tax number is not maintained for either the business partner or the customer.
    2. Inconsistent Data: The tax number maintained in the business partner record does not match the one in the customer record.
    3. Data Synchronization Issues: There may be issues in the synchronization process itself, possibly due to configuration or data inconsistencies.
    4. Incorrect Configuration: The settings in the CVI configuration may not be correctly set up to handle tax numbers.

    Solution:

    To resolve the CVI_SYNC_TAX_NUMBER003 error, you can follow these steps:

    1. Check Tax Number Maintenance:

      • Go to the business partner transaction (BP) and check if the tax number is correctly maintained for the business partner.
      • Similarly, check the customer master data (transaction XD02 or XD03) to ensure that the tax number is also maintained there.
    2. Ensure Consistency:

      • Verify that the tax numbers in both the business partner and customer records are consistent. If they differ, update one of the records to ensure they match.
    3. Review Synchronization Settings:

      • Check the CVI configuration settings in transaction SPRO under Cross-Application Components > Master Data Synchronization > Customer-Vendor Integration. Ensure that the settings for tax number synchronization are correctly configured.
    4. Run Synchronization Report:

      • You can run the report CVI_COCKPIT or CVI_MAINTAIN to check for inconsistencies and perform necessary corrections.
    5. Check for Additional Errors:

      • Look for any other related error messages that might provide more context on the issue. Use transaction SLG1 to check the application log for any additional details.
    6. Consult Documentation:

      • Refer to SAP Notes and documentation related to CVI and tax number synchronization for any specific guidance or known issues.

    Related Information:

    • Transaction Codes:

      • BP: Business Partner Maintenance
      • XD02/XD03: Customer Master Data Maintenance
      • SPRO: Customizing Implementation Guide
      • SLG1: Application Log
      • CVI_COCKPIT: CVI Cockpit for monitoring and managing CVI issues
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to CVI and tax number synchronization.

    By following these steps, you should be able to identify and resolve the underlying cause of the CVI_SYNC_TAX_NUMBER003 error.

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