How To Fix CVI_MAPPING020 - No customer is required

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_MAPPING - Error from CVI Assignment Objects

• Message number: 020

• Message text: No customer is required

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_MAPPING020 - No customer is required ?

  The SAP error message CVI_MAPPING020: No customer is required typically occurs in the context of the Customer-Vendor Integration (CVI) process. This error indicates that the system expects a customer record to be created or updated, but it cannot find the necessary information to do so.
  Cause:
  
  Missing Customer Data: The error often arises when there is an attempt to create or update a business partner (BP) without the required customer data.
  Incorrect Configuration: The configuration settings for the integration between the customer and vendor master data may not be set up correctly.
  Business Partner Role: The business partner may not have the appropriate role assigned (e.g., Customer role) that is required for the transaction.
  Data Transfer Issues: If data is being transferred from another system or module, there may be issues with the data mapping or transfer process.
  
  Solution:
  
  
  Check Business Partner Configuration:
  
  Ensure that the business partner has the correct roles assigned, particularly the customer role.
  Verify that the business partner is marked as a customer in the system.
  
  
  
  Review Customer Data:
  
  Check if the customer data is complete and correctly maintained in the system.
  Ensure that all mandatory fields for customer creation are filled out.
  
  
  
  CVI Settings:
  
  Review the CVI settings in the SAP system to ensure that the integration between customer and vendor data is properly configured.
  Use transaction code BP to check the business partner details and roles.
  
  
  
  Data Mapping:
  
  If data is being imported or migrated, ensure that the mapping of fields between the source and target systems is correct.
  Validate that the data being transferred includes all necessary customer information.
  
  
  
  Transaction Context:
  
  Ensure that the transaction you are trying to perform actually requires a customer. If it does not, you may need to adjust your process or the data being used.
  
  
  
  Related Information:
  
  Transaction Codes: Use transaction codes like BP (Business Partner), CVI (Customer-Vendor Integration), and SE11 (Data Dictionary) to investigate and resolve issues.
  SAP Notes: Check for relevant SAP Notes that may provide additional insights or patches related to this error.
  Documentation: Refer to SAP Help documentation for detailed information on Customer-Vendor Integration and business partner management.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or refer to SAP community forums for further assistance.