How To Fix CVI_MAPPING011 - Customer number is not the same as the business partner number

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_MAPPING - Error from CVI Assignment Objects

• Message number: 011

• Message text: Customer number is not the same as the business partner number

What causes this issue?

If you have set the <ZK>Same Numbers</> indicator for the business
partner and customer, then the numbers have to be the same.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Transfer a customer number that is the same as the business partner
number.
Check whether the correct settings have been made in Customizing in the
activity <DS:SIMG.V_TBD001>Assign Account Group to Grouping</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_MAPPING011 - Customer number is not the same as the business partner number ?

  The SAP error message CVI_MAPPING011 indicates that there is a mismatch between the customer number and the business partner number in the system. This error typically arises in the context of the Customer-Vendor Integration (CVI) process, which is used to synchronize customer and vendor data with business partner data in SAP S/4HANA.
  Cause:
  The error occurs when:
  
  A customer master record is being created or modified, and the customer number does not match the corresponding business partner number.
  There may be inconsistencies in the mapping between customer numbers and business partner numbers in the system.
  The business partner data may not have been properly set up or linked to the customer data.
  
  Solution:
  To resolve the CVI_MAPPING011 error, you can follow these steps:
  
  
  Check the Mapping:
  
  Go to transaction code BP (Business Partner) and check the business partner that corresponds to the customer number.
  Ensure that the customer number is correctly assigned to the business partner.
  
  
  
  Review Customer Master Data:
  
  Use transaction code XD03 (Display Customer) to view the customer master data.
  Verify that the customer number is correctly linked to the business partner.
  
  
  
  Adjust the Business Partner:
  
  If there is a mismatch, you may need to adjust the business partner data. You can do this by using transaction code BP to edit the business partner and ensure that the customer number is correctly reflected.
  
  
  
  Use Transaction Code CVI:
  
  You can also use transaction code CVI_COCKPIT to access the Customer-Vendor Integration cockpit, where you can monitor and manage the mapping between customers and business partners.
  
  
  
  Check for Data Consistency:
  
  Run the report CVI_CHECK to check for inconsistencies in the mapping between customer and business partner data.
  
  
  
  Recreate the Mapping:
  
  If necessary, you may need to delete the existing mapping and recreate it to ensure that the customer number and business partner number are aligned.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  BP: Business Partner Maintenance
  XD03: Display Customer
  CVI_COCKPIT: Customer-Vendor Integration Cockpit
  CVI_CHECK: Check for CVI inconsistencies
  
  
  
  Documentation:
  
  Refer to SAP Help documentation for detailed information on Customer-Vendor Integration and business partner management.
  
  
  
  Support:
  
  If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to CVI and this specific error message.
  
  
  
  By following these steps, you should be able to resolve the CVI_MAPPING011 error and ensure that your customer and business partner data is correctly synchronized.