CVI_EI027 - Company code &1 is not available in the customer

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_EI - Messages for Complex Interface

• Message number: 027

• Message text: Company code &1 is not available in the customer

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_EI027 - Company code &1 is not available in the customer ?

  The SAP error message CVI_EI027 indicates that a specific company code is not available in the customer master data. This error typically arises during processes that involve customer data, such as when trying to create or update customer records in the Customer-Vendor Integration (CVI) framework.
  Cause:
  The error occurs due to one of the following reasons:
  
  Missing Company Code Assignment: The specified company code has not been assigned to the customer master record.
  Incorrect Configuration: There may be issues with the configuration of the customer master data or the company code settings.
  Data Inconsistency: There could be inconsistencies in the data between the customer master and the company code settings.
  
  Solution:
  To resolve the CVI_EI027 error, you can follow these steps:
  
  
  Check Customer Master Data:
  
  Go to the customer master data transaction (e.g., XD02 for changing customer data).
  Enter the customer number and check if the company code in question is assigned to the customer.
  
  
  
  Assign Company Code:
  
  If the company code is not assigned, you need to add it. You can do this by:
  
  Navigating to the "Company Code Data" section of the customer master record.
  Adding the relevant company code and filling in the necessary details.
  
  
  
  
  
  Review Configuration:
  
  Ensure that the company code is correctly configured in the system.
  Check the settings in the SPRO transaction under the following path:
  
  Financial Accounting (New) > Accounts Receivable and Accounts Payable > Customer Accounts > Master Data > Prepare for Data Transfer > Define Customer Account Groups.
  
  
  Make sure that the customer account group allows for the assignment of the company code.
  
  
  
  Data Consistency Check:
  
  Run consistency checks to ensure that there are no discrepancies in the customer master data.
  Use transaction CVI_CHECK to perform a consistency check for the Customer-Vendor Integration.
  
  
  
  Transport Requests:
  
  If changes were made in a development environment, ensure that the transport requests are moved to the production environment correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to CVI for any specific instructions or updates that may be relevant to your version of SAP.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  XD01 (Create Customer), XD02 (Change Customer), XD03 (Display Customer)
  CVI_CHECK (Consistency Check for Customer-Vendor Integration)
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to resolve the CVI_EI027 error and ensure that the company code is properly assigned to the customer master record.