CVI_EI023 - Contact person data is provided from the business partner

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_EI - Messages for Complex Interface

• Message number: 023

• Message text: Contact person data is provided from the business partner

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_EI023 - Contact person data is provided from the business partner ?

  The SAP error message CVI_EI023 indicates that there is an issue with the contact person data being provided from the business partner in the Customer-Vendor Integration (CVI) process. This error typically arises when there is a mismatch or inconsistency in the data related to contact persons between the business partner and the customer/vendor master data.
  Cause:
  
  Data Inconsistency: The contact person data in the business partner master record may not match the expected format or may be incomplete.
  Missing Data: Required fields for the contact person may be missing in the business partner data.
  Configuration Issues: There may be configuration settings in the system that are not aligned with the data being provided.
  Data Replication Issues: If the data is being replicated from another system, there may be issues in the data transfer process.
  
  Solution:
  
  Check Business Partner Data: Review the business partner master data to ensure that all required fields for contact persons are filled out correctly. This includes checking for mandatory fields like name, email, phone number, etc.
  Validate Data Consistency: Ensure that the data format and values are consistent with what is expected in the SAP system.
  Review Configuration Settings: Check the configuration settings in the SAP system related to business partner and customer/vendor integration. Ensure that the settings are correctly defined to handle contact person data.
  Data Replication Monitoring: If the data is being replicated from another system, monitor the replication process for any errors or issues that may have occurred.
  Use Transaction Codes: Utilize transaction codes like BP (Business Partner) to view and edit the business partner data, and transaction codes like XD01/XD02 (Customer) or XK01/XK02 (Vendor) to manage customer/vendor data.
  Consult SAP Notes: Look for relevant SAP Notes or documentation that may provide additional insights or fixes related to this error message.
  
  Related Information:
  
  CVI Process: Understand the Customer-Vendor Integration process in SAP, which is crucial for managing business partner data effectively.
  Data Model: Familiarize yourself with the data model for business partners, customers, and vendors in SAP to understand how contact person data is structured.
  SAP Community: Engage with the SAP Community or forums for additional support and shared experiences from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide deeper insights into the specific configuration and data issues in your system.