CVI_EI020 - Export data with key &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_EI - Messages for Complex Interface

• Message number: 020

• Message text: Export data with key &1 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_EI020 - Export data with key &1 does not exist ?

  The SAP error message CVI_EI020 indicates that there is an attempt to export data using a key that does not exist in the system. This error typically occurs in the context of the Customer-Vendor Integration (CVI) process, which is used to synchronize customer and vendor master data between the SAP ERP system and the SAP Customer Relationship Management (CRM) system.
  Cause:
  
  
  Missing Data: The key specified in the export process does not correspond to any existing record in the database. This could be due to:
  
  The record was deleted or never created.
  The key is incorrectly specified (e.g., a typo or wrong format).
  The data was not properly replicated or synchronized between systems.
  
  
  
  Configuration Issues: There may be configuration issues in the CVI settings that prevent the correct mapping or synchronization of customer and vendor data.
  
  
  Data Migration Issues: If data was migrated from another system, there may have been issues during the migration process that resulted in missing or incomplete records.
  
  
  Solution:
  
  
  Verify the Key: Check the key that is being used in the export process. Ensure that it is correct and corresponds to an existing record in the system.
  
  
  Check Data Existence: Use transaction codes like BP (Business Partner) or SE16N (Data Browser) to search for the key in the relevant tables (e.g., BUT000 for business partners) to confirm whether the record exists.
  
  
  Review Configuration: Ensure that the CVI configuration is set up correctly. This includes checking the settings in transaction CVI_CUST and ensuring that the mapping between customer and vendor data is correctly defined.
  
  
  Data Replication: If the data is supposed to be replicated from another system (like CRM), check the replication settings and logs to ensure that the data transfer is occurring as expected.
  
  
  Error Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to CVI for any known issues or additional troubleshooting steps.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  CVI Configuration: Understanding the configuration of Customer-Vendor Integration is crucial. This includes settings for business partner roles and the mapping of customer and vendor data.
  Business Partner Concept: Familiarize yourself with the business partner concept in SAP, as it is central to how customer and vendor data is managed in newer versions of SAP.
  Transaction Codes: Common transaction codes related to CVI include:
  
  BP - Business Partner
  CVI_CUST - CVI Customizing
  SLG1 - Application Log
  SE16N - Data Browser
  
  
  
  By following these steps, you should be able to identify the cause of the CVI_EI020 error and implement a solution.