How To Fix CVI_API028 - Data entered in Incoterms Location 1 will not be saved

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_API - Common for Customer & Vendor APIs

• Message number: 028

• Message text: Data entered in Incoterms Location 1 will not be saved

What causes this issue?

Data that you enter in Incoterms will not be saved because it is already
maintained in the enhanced Incoterms.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Maintain your data using the enhanced Incoterms in the BP.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_API028 - Data entered in Incoterms Location 1 will not be saved ?

  The SAP error message CVI_API028 indicates that there is an issue with the data entered in the "Incoterms Location 1" field, which is part of the Customer-Vendor Integration (CVI) process. This error typically arises when the data entered does not meet the required criteria or is inconsistent with the expected format.
  Cause:
  
  Invalid Data Format: The data entered in the Incoterms Location 1 field may not conform to the expected format or standards defined in the system.
  Missing Required Fields: There may be other related fields that are required but not filled out, leading to this error.
  Inconsistent Data: The data entered may not be consistent with the existing master data or configuration settings in the system.
  Configuration Issues: There may be issues with the configuration of the Incoterms or related settings in the system.
  
  Solution:
  
  Check Data Format: Ensure that the data entered in the Incoterms Location 1 field adheres to the required format. This may include checking for correct codes or values.
  Complete Required Fields: Verify that all mandatory fields related to the Incoterms are filled out correctly. This includes checking for any dependencies that may require additional information.
  Review Master Data: Check the existing master data for the customer or vendor to ensure that there are no inconsistencies. This may involve reviewing the Incoterms settings and related configurations.
  Consult Configuration Settings: Review the configuration settings for Incoterms in the SAP system. Ensure that the Incoterms being used are properly defined and active.
  Use Transaction Codes: Utilize relevant transaction codes (like BP for Business Partner) to review and edit the business partner data, ensuring that all necessary information is correctly entered.
  SAP Notes and Documentation: Check for any SAP Notes related to this error message. SAP may have provided updates or patches that address this issue.
  
  Related Information:
  
  Incoterms: These are international commercial terms that define the responsibilities of buyers and sellers in international transactions. Ensure that the correct Incoterms are being used.
  CVI (Customer-Vendor Integration): This is a process in SAP that integrates customer and vendor data, ensuring consistency across the system.
  SAP Help Portal: For more detailed information, refer to the SAP Help Portal or the specific documentation related to CVI and Incoterms.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.