How To Fix CVI_API008 - &1 cannot be contact person for customer &2 and vendor &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_API - Common for Customer & Vendor APIs

• Message number: 008

• Message text: &1 cannot be contact person for customer &2 and vendor &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_API008 - &1 cannot be contact person for customer &2 and vendor &3 ?

  The SAP error message CVI_API008 indicates that there is an issue with the contact person assignment for a customer and vendor in the Customer-Vendor Integration (CVI) process. This error typically arises when there is an inconsistency or a missing assignment between the contact person and the customer/vendor records.
  Cause:
  
  Missing Contact Person: The contact person specified in the transaction does not exist or is not properly assigned to the customer or vendor.
  Inconsistent Data: There may be inconsistencies in the data between the customer and vendor master records, particularly regarding the contact person.
  Configuration Issues: The configuration settings for the Customer-Vendor Integration may not be set up correctly, leading to issues in linking contact persons.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the contact person data.
  
  Solution:
  
  
  Check Contact Person Assignment:
  
  Go to the customer or vendor master data and verify if the contact person is correctly assigned.
  Ensure that the contact person exists in the system and is active.
  
  
  
  Review Customer and Vendor Data:
  
  Check the customer and vendor records for any inconsistencies or missing information.
  Ensure that the contact person is linked to both the customer and vendor records.
  
  
  
  Update Configuration:
  
  Review the configuration settings for Customer-Vendor Integration in the SAP system.
  Ensure that the necessary settings for contact person assignment are correctly configured.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access and modify the contact person data.
  If needed, consult with your SAP security team to ensure proper access rights.
  
  
  
  Use Transaction Codes:
  
  Use transaction codes like BP (Business Partner) to manage and check the business partner data, including contact persons.
  Use transaction XD02 or VD02 for customers and MK02 for vendors to check and update the master data.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the SAP Help Portal for detailed documentation on Customer-Vendor Integration and managing contact persons.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to resolve the CVI_API008 error and ensure that the contact person is correctly assigned to the customer and vendor records.