How To Fix CV_DOC_MANAGEMENT004 - No user master exists for user &

SAP Error Message - Details

• Message type: E = Error

• Message class: CV_DOC_MANAGEMENT - Simplified DMS: Message Class

• Message number: 004

• Message text: No user master exists for user &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CV_DOC_MANAGEMENT004 - No user master exists for user & ?

  The SAP error message CV_DOC_MANAGEMENT004 indicates that there is no user master record for the specified user in the system. This typically occurs when a user tries to access a function or transaction that requires a valid user profile, but the system cannot find the corresponding user master data.
  Cause:
  
  User Not Created: The user has not been created in the SAP system.
  User Deactivation: The user exists but has been deactivated or locked.
  Incorrect User ID: The user ID being referenced is incorrect or misspelled.
  Authorization Issues: The user may not have the necessary authorizations to access the document management features.
  System Configuration: There may be issues with the configuration of the document management system or user management settings.
  
  Solution:
  
  
  Create User Master Record:
  
  If the user does not exist, create a user master record using transaction SU01 (User Maintenance).
  Ensure that all necessary details are filled in, including user type, roles, and profiles.
  
  
  
  Check User Status:
  
  If the user exists but is locked or inactive, unlock the user or reactivate it using transaction SU01.
  Check the validity dates and ensure the user is not expired.
  
  
  
  Verify User ID:
  
  Double-check the user ID being used in the transaction to ensure it is correct.
  
  
  
  Assign Roles and Authorizations:
  
  Ensure that the user has the necessary roles and authorizations to access the document management functions. This can be done through transaction PFCG (Role Maintenance).
  
  
  
  Consult with Basis Team:
  
  If the issue persists, consult with your SAP Basis team to check for any underlying system issues or configuration problems.
  
  
  
  Check System Logs:
  
  Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU10: Mass User Maintenance (if you need to manage multiple users)
  
  
  
  Documentation: Refer to SAP Help documentation for user management and authorization concepts.
  
  
  Support: If the problem cannot be resolved internally, consider reaching out to SAP support for further assistance.
  
  
  By following these steps, you should be able to resolve the error message CV_DOC_MANAGEMENT004 and ensure that the user can access the required functionalities in SAP.