How To Fix CV_CPDC_MESSAGES037 - 401 Not Authorized: Please check the login credentials.

SAP Error Message - Details

• Message type: E = Error

• Message class: CV_CPDC_MESSAGES -

• Message number: 037

• Message text: 401 Not Authorized: Please check the login credentials.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CV_CPDC_MESSAGES037 - 401 Not Authorized: Please check the login credentials. ?

  The SAP error message CV_CPDC_MESSAGES037 with the description "401 Not Authorized: Please check the login credentials" typically indicates an authentication issue when trying to access a service or resource in SAP. This error is often encountered in scenarios involving SAP Cloud Platform, SAP Fiori, or other web-based services.
  Causes:
  
  Incorrect Credentials: The most common cause is that the username or password provided is incorrect.
  User Account Issues: The user account may be locked, disabled, or expired.
  Authorization Issues: The user may not have the necessary authorizations to access the requested resource.
  Service Configuration: The service or application may not be properly configured to accept the provided credentials.
  Network Issues: There may be network-related issues preventing proper authentication.
  Token Expiration: If using token-based authentication, the token may have expired.
  
  Solutions:
  
  Verify Credentials: Double-check the username and password being used. Ensure that there are no typos and that the correct case is used (as passwords are case-sensitive).
  Check User Status: Log in to the SAP system with an administrative account to check if the user account is active, not locked, and has not expired.
  Review Authorizations: Ensure that the user has the necessary roles and authorizations to access the specific service or resource.
  Service Configuration: Review the configuration settings of the service or application to ensure it is set up correctly to accept the credentials.
  Network Troubleshooting: Check for any network issues that might be affecting connectivity to the SAP service.
  Token Renewal: If using token-based authentication, ensure that the token is valid and renew it if necessary.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Logs: Review the application and security logs for more detailed error messages that can provide additional context.
  Documentation: Refer to the official SAP documentation for the specific service or application you are trying to access for any specific authentication requirements.
  Support: If the issue persists, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the CV_CPDC_MESSAGES037 error.