How To Fix CV_CMIS002 - A technical error occured during synchronization.

SAP Error Message - Details

• Message type: E = Error

• Message class: CV_CMIS -

• Message number: 002

• Message text: A technical error occured during synchronization.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CV_CMIS002 - A technical error occured during synchronization. ?

  The SAP error message CV_CMIS002, which indicates that "A technical error occurred during synchronization," typically arises in the context of the SAP Customer Management Integration Service (CMIS) or similar integration scenarios. This error can be caused by various factors, and troubleshooting it may require a systematic approach. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Network Issues: Connectivity problems between the SAP system and the external system can lead to synchronization errors.
  Configuration Errors: Incorrect configuration settings in the integration setup can cause synchronization failures.
  Data Issues: Inconsistent or invalid data being sent or received during synchronization can trigger errors.
  System Performance: High load on the SAP system or the external system can lead to timeouts or failures during synchronization.
  Authorization Issues: Insufficient permissions for the user or service account performing the synchronization can result in errors.
  Software Bugs: There may be bugs in the SAP software or the integration components that lead to technical errors.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues between the SAP system and the external system. You can use tools like ping or traceroute to diagnose connectivity.
  Review Configuration Settings: Verify that all configuration settings for the integration are correct. This includes checking connection parameters, endpoint URLs, and authentication methods.
  Validate Data: Check the data being synchronized for any inconsistencies or invalid entries. Ensure that the data formats match the expected formats in both systems.
  Monitor System Performance: Look at system performance metrics to see if there are any bottlenecks. If the system is under heavy load, consider optimizing performance or scheduling synchronization during off-peak hours.
  Check Authorizations: Ensure that the user or service account has the necessary permissions to perform the synchronization tasks.
  Review Logs: Check the application logs and error logs in SAP for more detailed error messages that can provide insights into the root cause of the issue.
  Update Software: Ensure that you are running the latest version of SAP and any related components. Apply any relevant patches or updates that may address known issues.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for CMIS or the specific integration technology you are using for any additional troubleshooting guidance.
  
  If the issue persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.