How To Fix CUX1059 - Root instance not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CUX1 -

• Message number: 059

• Message text: Root instance not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CUX1059 - Root instance not found ?

  The SAP error message CUX1059, which states "Root instance not found," typically occurs in the context of SAP's cross-application functionalities, particularly when dealing with the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that the system is unable to locate the root instance of a particular object or transaction, which can hinder processing.
  Causes:
  
  Missing or Incomplete Data: The root instance may not have been created or may have been deleted, leading to the system's inability to find it.
  Configuration Issues: Incorrect configuration settings in the SAP system can lead to instances not being recognized.
  Data Consistency Issues: There may be inconsistencies in the database or application data that prevent the system from locating the root instance.
  Authorization Issues: The user may not have the necessary permissions to access the root instance.
  System Errors: Bugs or glitches in the SAP system can also lead to this error.
  
  Solutions:
  
  Check Data Integrity: Verify that the root instance exists in the database. You can do this by checking the relevant tables or using transaction codes that allow you to view the instances.
  Recreate the Instance: If the root instance is missing, you may need to recreate it. This could involve reprocessing the transaction that should have created it.
  Review Configuration Settings: Ensure that all relevant configuration settings are correct and that the system is set up to recognize the root instance.
  Check Authorizations: Make sure that the user encountering the error has the necessary authorizations to access the root instance.
  Consult Logs: Review system logs (such as ST22 for dumps or SLG1 for application logs) to identify any underlying issues that may be causing the error.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a bug or a more complex issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE16 (Data Browser), and SLG1 (Application Log) to investigate the issue further.
  Documentation: Review SAP documentation related to the specific module you are working with (e.g., SAP CC or SAP CI) for any known issues or additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the CUX1059 error in your SAP environment.