How To Fix CUX1028 - An error occurred when determining the configuration status

SAP Error Message - Details

• Message type: E = Error

• Message class: CUX1 -

• Message number: 028

• Message text: An error occurred when determining the configuration status

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CUX1028 - An error occurred when determining the configuration status ?

  The SAP error message CUX1028, which states "An error occurred when determining the configuration status," typically occurs in the context of SAP's configuration management, particularly when dealing with configurable materials or products in the SAP system. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Causes of CUX1028 Error
  
  
  Missing Configuration Profile: The configuration profile for the material may not be set up correctly or may be missing.
  
  
  Incorrect Configuration Settings: There may be issues with the settings in the configuration profile, such as missing dependencies or incorrect characteristics.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the configuration data.
  
  
  Data Inconsistencies: There could be inconsistencies in the master data or transaction data related to the configurable material.
  
  
  System Bugs or Issues: Occasionally, this error can be caused by bugs in the SAP system or issues with the specific version of SAP being used.
  
  
  Solutions to CUX1028 Error
  
  
  Check Configuration Profile:
  
  Ensure that the configuration profile for the material is correctly defined and active.
  Verify that all necessary characteristics and dependencies are included in the configuration profile.
  
  
  
  Review Configuration Settings:
  
  Go through the configuration settings to ensure that there are no missing or incorrect entries.
  Check for any dependencies that may not be correctly defined.
  
  
  
  User Authorizations:
  
  Verify that the user encountering the error has the necessary authorizations to access and modify the configuration data.
  If needed, consult with your SAP security team to adjust user roles and permissions.
  
  
  
  Data Consistency Check:
  
  Perform a consistency check on the master data related to the configurable material.
  Use transaction codes like CS02 (Change Material) or CS03 (Display Material) to review the material's configuration.
  
  
  
  SAP Notes and Support:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error.
  If the issue persists, consider reaching out to SAP support for assistance.
  
  
  
  System Logs:
  
  Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CU50 (Configuration Profile) and CU01 (Create Configuration Profile) for managing configuration profiles.
  Documentation: Refer to SAP documentation for detailed information on configurable materials and configuration profiles.
  Training: Consider training sessions or workshops on SAP configuration management to better understand the system's capabilities and troubleshooting techniques.
  
  By following these steps, you should be able to identify the cause of the CUX1028 error and implement a suitable solution.