How To Fix CUX1023 - An error occurred when determining the characteristic master data

SAP Error Message - Details

• Message type: E = Error

• Message class: CUX1 -

• Message number: 023

• Message text: An error occurred when determining the characteristic master data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CUX1023 - An error occurred when determining the characteristic master data ?

  The SAP error message CUX1023, which states "An error occurred when determining the characteristic master data," typically occurs in the context of SAP's classification system, particularly when dealing with characteristics and their associated master data in the context of materials or products.
  Causes:
  
  Missing Characteristic Master Data: The characteristic you are trying to use may not have been defined or may be missing in the system.
  Incorrect Configuration: There may be issues with the configuration of the classification system or the characteristics themselves.
  Authorization Issues: The user may not have the necessary authorizations to access the characteristic master data.
  Data Inconsistencies: There could be inconsistencies or errors in the data related to the characteristics, such as incorrect values or formats.
  Transport Issues: If the characteristic was recently transported from another system, there may have been issues during the transport process.
  
  Solutions:
  
  Check Characteristic Definition: Verify that the characteristic in question is defined in the system. You can do this by navigating to the classification system and checking the characteristics.
  Review Configuration: Ensure that the classification system is properly configured. Check the settings for the characteristics and their values.
  Authorization Check: Make sure that the user has the necessary authorizations to access and modify the characteristic master data.
  Data Validation: Review the data associated with the characteristic for any inconsistencies or errors. Correct any issues found.
  Transport Logs: If the characteristic was recently transported, check the transport logs for any errors or warnings that may indicate issues during the transport process.
  Debugging: If the issue persists, consider debugging the process to identify where the error is occurring. This may require technical expertise.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CL02 (Change Characteristic) or CL03 (Display Characteristic) to check the characteristics in question.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to the classification system and characteristics for more detailed information on setup and configuration.
  
  If the problem continues after trying these solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth assistance.