How To Fix CUS_O2C_LOCK004 - Analyze Clearing Locks

SAP Error Message - Details

• Message type: E = Error

• Message class: CUS_O2C_LOCK -

• Message number: 004

• Message text: Analyze Clearing Locks

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CUS_O2C_LOCK004 - Analyze Clearing Locks ?

  The SAP error message CUS_O2C_LOCK004, which pertains to "Analyze Clearing Locks," typically occurs in the context of the Order to Cash (O2C) process when there are issues related to clearing locks on documents. This can happen when multiple users or processes are trying to access or modify the same document simultaneously, leading to a locking situation.
  
  Cause:
  
  Concurrent Access: Multiple users or processes are trying to access the same document for clearing or posting, leading to a lock.
  Long-Running Transactions: A transaction that takes a long time to complete can hold a lock on a document longer than expected.
  System Configuration: Incorrect configuration of lock parameters or settings in the SAP system can lead to excessive locking.
  Database Issues: Problems with the underlying database can also contribute to locking issues.
  
  
  Solution:
  
  Identify the Lock: Use transaction code SM12 to identify the locks that are currently active. You can filter by user or object to find the specific