How To Fix CUS_O2C_GENTOOLS002 - There are not company code authorizations

SAP Error Message - Details

• Message type: E = Error

• Message class: CUS_O2C_GENTOOLS - Messages for OData Services for Generic Tools

• Message number: 002

• Message text: There are not company code authorizations

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CUS_O2C_GENTOOLS002 - There are not company code authorizations ?

  The SAP error message CUS_O2C_GENTOOLS002 indicates that there are no company code authorizations for the user trying to perform a certain action. This typically occurs in the context of the Order to Cash (O2C) process, where specific authorizations are required to access or manipulate data related to company codes.
  Cause:
  
  Missing Authorizations: The user does not have the necessary authorizations assigned to their user profile for the specific company code.
  Role Configuration: The roles assigned to the user may not include the necessary authorizations for the company code in question.
  User Profile Issues: The user profile may not be correctly set up or may have been modified, leading to a lack of access.
  Company Code Restrictions: The company code may have specific restrictions or settings that limit access to certain users.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to see which authorization check failed. This will provide insight into what is missing.
  Review the user’s roles and authorizations in transaction code SU01 (User Maintenance) or PFCG (Role Maintenance).
  
  
  
  Modify Roles:
  
  If the user lacks the necessary authorizations, you may need to modify the roles assigned to the user. This can be done in transaction PFCG.
  Ensure that the roles include the necessary authorizations for the relevant company codes.
  
  
  
  Assign Missing Authorizations:
  
  If specific authorizations are missing, they can be added to the user’s role or directly assigned to the user if appropriate.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, consult with your SAP security team or administrator to resolve the issue.
  
  
  
  Testing:
  
  After making changes, have the user log out and log back in to ensure that the new authorizations take effect. Test the transaction again to confirm that the issue is resolved.
  
  
  
  Related Information:
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects that control access to company codes, such as F_BKPF_BES (Accounting Document) and F_LFA1_APL (Vendor Master).
  Documentation: Review SAP documentation on user authorizations and role management for best practices.
  Audit Logs: Check audit logs for any changes made to user roles or authorizations that might have led to this issue.
  
  By following these steps, you should be able to identify and resolve the authorization issue related to the error message CUS_O2C_GENTOOLS002.