How To Fix CUS_02C_DUECREDIT005 - No Segment

SAP Error Message - Details

• Message type: E = Error

• Message class: CUS_02C_DUECREDIT - Messages Fiori App for Open Credit

• Message number: 005

• Message text: No Segment

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CUS_02C_DUECREDIT005 - No Segment ?

  The SAP error message CUS_02C_DUECREDIT005 No Segment typically occurs in the context of credit management or when dealing with customer credit limits in SAP. This error indicates that there is no segment defined for the credit check, which is necessary for processing credit-related transactions.
  Cause:
  
  Missing Segment Definition: The primary cause of this error is that the system cannot find a segment definition for the customer or the credit check configuration. Segments are used to categorize customers based on various criteria, and if none is defined, the system cannot proceed with the credit check.
  Configuration Issues: There may be issues in the configuration of credit management settings in the SAP system, particularly in the areas related to credit segments.
  Customer Master Data: The customer master data may not be properly set up, lacking the necessary information for credit checks.
  
  Solution:
  
  
  Define Segments: 
  
  Go to the transaction code OB45 (or the relevant configuration path) to define credit segments. Ensure that the necessary segments are created and assigned to the relevant customers.
  Check if the segments are correctly assigned to the credit control area.
  
  
  
  Check Customer Master Data:
  
  Use transaction code XD02 (or FD02 for financial customers) to review the customer master data. Ensure that the credit control area and other relevant fields are correctly filled out.
  Make sure that the customer is assigned to the correct credit segment.
  
  
  
  Review Credit Management Configuration:
  
  Navigate to the credit management configuration settings in SPRO (SAP Project Reference Object) and ensure that all necessary settings are correctly configured.
  Check if the credit management settings align with the business requirements and that all necessary parameters are set.
  
  
  
  Testing: After making the necessary changes, perform a test transaction to see if the error persists. If it does, further investigation into the configuration and master data may be required.
  
  
  Related Information:
  
  Transaction Codes: 
  
  OB45: Define Credit Segments
  XD02/FD02: Change Customer Master Data
  SPRO: Access to configuration settings
  
  
  Documentation: Refer to SAP Help documentation for detailed guidance on credit management and segment definitions.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  By following these steps, you should be able to resolve the CUS_02C_DUECREDIT005 error and ensure that your credit management processes function smoothly.