How To Fix /CUM/ORDER024 - Set status using workflow

/CUM/ORDER024 - Overview

• Message type: E = Error

• Message class: /CUM/ORDER -

• Message number: 024

• Message text: Set status using workflow

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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/CUM/ORDER024 - Details

• The SAP error message /CUM/ORDER024: Set status using workflow typically occurs in the context of SAP's Customer Management (CUM) module, particularly when dealing with order processing and workflow management. This error indicates that a certain status change for an order cannot be executed because it requires a workflow to be triggered or completed.
  
  Cause:
  
  Workflow Not Triggered: The status change you are trying to perform requires a specific workflow to be initiated, but it hasn't been triggered.
  Workflow Incomplete: The workflow that is supposed to handle the status change may not have been completed or may be in a pending state.
  
  Configuration Issues: There may be issues with the configuration of the workflow in the SAP system, such as missing steps or incorrect settings.
  Authorization Issues: The user may not have the necessary authorizations to execute the workflow or change the status of the order.
  
  
  Solution:
  
  Check Workflow Status: Verify if the relevant workflow has been triggered