How To Fix /CUM/ORDER002 - Error during generation of PM order &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /CUM/ORDER -

  • Message number: 002

  • Message text: Error during generation of PM order &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /CUM/ORDER002 - Error during generation of PM order & ?

    The SAP error message /CUM/ORDER002 typically indicates that there was an error during the generation of a Plant Maintenance (PM) order. This error can arise from various issues related to configuration, master data, or system settings. Here are some common causes, potential solutions, and related information:

    Causes:

    1. Missing or Incomplete Master Data: The equipment or functional location associated with the PM order may not have all the required master data (e.g., maintenance plans, task lists, etc.).
    2. Configuration Issues: There may be issues with the configuration of the PM module, such as missing settings for order types or status profiles.
    3. Authorization Issues: The user may not have the necessary authorizations to create or modify PM orders.
    4. System Errors: There could be temporary system issues or inconsistencies in the database that prevent the order from being generated.
    5. Dependencies on Other Modules: If the PM order is dependent on other modules (like MM or PS), issues in those areas can also lead to this error.

    Solutions:

    1. Check Master Data: Ensure that all relevant master data for the equipment or functional location is complete and correctly configured. This includes checking maintenance plans, task lists, and any other related data.
    2. Review Configuration: Verify the configuration settings for the PM module. Check the order type settings and ensure that they are correctly defined.
    3. Authorization Check: Ensure that the user has the necessary authorizations to create PM orders. This can be checked in transaction SU53 or by consulting with your security team.
    4. System Logs: Check the system logs (transaction SLG1) for any additional error messages or information that can provide more context about the issue.
    5. Transaction Codes: Use transaction codes like IW31 (Create PM Order) or IW32 (Change PM Order) to see if the issue persists when manually creating or modifying an order.
    6. Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
    7. Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31, IW32, IW33 (for order management), and IP01, IP02 (for maintenance plans).
    • Documentation: Review SAP documentation related to Plant Maintenance and order management for best practices and troubleshooting steps.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed and resolved.

    By following these steps, you should be able to identify the root cause of the /CUM/ORDER002 error and implement a suitable solution.

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