How To Fix CUIB1718 - Internal error - Missing CBase number


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CUIB1 -

  • Message number: 718

  • Message text: Internal error - Missing CBase number

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CUIB1718 - Internal error - Missing CBase number ?

    The SAP error message CUIB1718, which states "Internal error - Missing CBase number," typically indicates an issue related to the configuration or data integrity within the SAP system, particularly in the context of the SAP Customer Relationship Management (CRM) or SAP Business Suite applications.

    Cause:

    1. Data Integrity Issues: The error may arise due to missing or corrupted data in the database, particularly related to the CBase (Customer Base) number, which is essential for certain operations.
    2. Configuration Errors: Incorrect configuration settings in the system can lead to this error, especially if the system is unable to retrieve or recognize the CBase number.
    3. System Bugs: There may be bugs or issues in the specific version of the SAP software you are using that could lead to this error.
    4. Custom Developments: If there are custom developments or enhancements in the system, they might not be handling the CBase number correctly.

    Solution:

    1. Check Data Consistency: Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables for missing or inconsistent data related to the CBase number.
    2. Review Configuration: Ensure that all necessary configurations related to the CBase number are correctly set up. This may involve checking customizing settings in the SAP system.
    3. System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
    4. SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that address this specific error. There may be patches or updates available that resolve the issue.
    5. Debugging: If you have access to debugging tools, you can analyze the program or transaction that triggers the error to identify where the CBase number is expected but missing.
    6. Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including transaction codes, steps to reproduce, and any relevant logs.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11, SE16, SLG1, and others that can help in diagnosing the issue.
    • SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
    • Documentation: Review SAP documentation related to CRM or the specific module you are working with to understand the role of the CBase number and its importance in the system.

    By following these steps, you should be able to identify the root cause of the CUIB1718 error and implement a suitable solution.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo's SAP support assistant is amazing. Saves me countless hours trying to solve complex SAP issues myself. It's a real game changer!
Rate 1
Thomas Michael
SAP Consultant, Author & Speaker