How To Fix CU794 - Configured objects - you cannot change "Sales order multilevel" setting

SAP Error Message - Details

• Message type: E = Error

• Message class: CU - Variants / configuration messages

• Message number: 794

• Message text: Configured objects - you cannot change "Sales order multilevel" setting

What causes this issue?

You want to change the BOM explosion for process "Sales order" from
multi-level to single-level.

System Response

The system found that sales orders have been configured on multiple
levels with reference to this profile. This means that a change is not
possible.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CU794 - Configured objects - you cannot change "Sales order multilevel" setting ?

  The SAP error message CU794, which states "Configured objects - you cannot change 'Sales order multilevel' setting," typically occurs in the context of configuring variant configuration in SAP. This error indicates that there is an issue with the settings related to the sales order multilevel configuration for a configurable material.
  Cause:
  The error is usually caused by one of the following reasons:
  
  
  Inconsistent Configuration Settings: The sales order multilevel setting may be inconsistent with the current configuration of the material or the sales order. This can happen if the configuration settings were changed after the sales order was created.
  
  
  Locked Configuration: The configuration for the material may be locked or restricted, preventing changes to the sales order multilevel setting.
  
  
  Incorrect Master Data: There may be issues with the master data related to the configurable material, such as incorrect dependencies or characteristics.
  
  
  System Settings: The system may have specific settings that restrict changes to the sales order multilevel configuration.
  
  
  Solution:
  To resolve the CU794 error, you can take the following steps:
  
  
  Check Configuration Settings:
  
  Go to the configuration settings for the material in transaction code CU50 (Configuration Profile) or CU01 (Create Configuration Profile).
  Verify the "Sales order multilevel" setting and ensure it is correctly configured.
  
  
  
  Review Sales Order:
  
  Check if the sales order is already created and if it has been configured. If so, you may need to create a new sales order after making the necessary changes to the configuration settings.
  
  
  
  Unlock Configuration:
  
  If the configuration is locked, you may need to unlock it. This can be done by checking the status of the configuration in the relevant transaction.
  
  
  
  Check Dependencies and Characteristics:
  
  Review the dependencies and characteristics associated with the configurable material to ensure they are correctly defined and do not conflict with the sales order multilevel setting.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to variant configuration and sales order processing for any specific guidelines or updates.
  
  
  
  Contact SAP Support:
  
  If the issue persists, consider reaching out to SAP support for further assistance, especially if it appears to be a system-related issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CU01 (Create Configuration Profile), CU50 (Configuration Profile), and VA01 (Create Sales Order).
  SAP Notes: Check for any SAP Notes that may address this specific error or provide additional guidance.
  Training and Documentation: Consider reviewing training materials or documentation on variant configuration and sales order processing in SAP to better understand the underlying concepts.
  
  By following these steps, you should be able to identify the cause of the CU794 error and implement a solution to resolve it.