How To Fix CU420 - Database &1 is not installed or not in this path

SAP Error Message - Details

• Message type: E = Error

• Message class: CU - Variants / configuration messages

• Message number: 420

• Message text: Database &1 is not installed or not in this path

What causes this issue?

The local database that is the target of the download was not found.

System Response

Download error.

How to fix this error?

See the notes on installing the local database.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CU420 - Database &1 is not installed or not in this path ?

  The SAP error message CU420 indicates that the system is unable to find the specified database or that the database is not installed in the expected path. This can occur for various reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Database Not Installed: The specified database is not installed on the system.
  Incorrect Path: The path to the database is incorrect or has been changed.
  Configuration Issues: The SAP system configuration may not be pointing to the correct database instance.
  Database Service Not Running: The database service may not be running, leading to connectivity issues.
  Permissions Issues: The user may not have the necessary permissions to access the database.
  
  Solutions:
  
  
  Verify Database Installation:
  
  Check if the database is installed on the server. You can do this by accessing the database management tools or checking the installation directories.
  
  
  
  Check Database Path:
  
  Ensure that the path specified in the SAP configuration matches the actual installation path of the database. You can check the configuration in the SAP profile parameters or the database connection settings.
  
  
  
  Review Configuration Settings:
  
  Go to the SAP system configuration (transaction RZ10 for profile parameters) and verify that the database settings are correct. Look for parameters related to the database connection.
  
  
  
  Start Database Service:
  
  If the database is installed but not running, start the database service. This can usually be done through the operating system's service management tools.
  
  
  
  Check User Permissions:
  
  Ensure that the user account running the SAP application has the necessary permissions to access the database. This may involve checking user roles and permissions in both the SAP system and the database.
  
  
  
  Consult Logs:
  
  Check the SAP application logs and database logs for any additional error messages that may provide more context about the issue.
  
  
  
  Reconfigure Database Connection:
  
  If necessary, reconfigure the database connection settings in the SAP system. This may involve using transaction DBACOCKPIT or similar tools to set up the connection.
  
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for your specific version and database type for detailed configuration and troubleshooting guidelines.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.