How To Fix CU367 - Characteristic & in class & with user-defined data type

SAP Error Message - Details

• Message type: E = Error

• Message class: CU - Variants / configuration messages

• Message number: 367

• Message text: Characteristic & in class & with user-defined data type

What causes this issue?

The Sales Configuration Engine cannot process characteristics with a
<DS:GLOS.3526B4F8AFAB52B9E10000009B38F974>user-defined data type</>.
Instead, the Sales Configuration Engine uses the characteristics that
make up the user-defined data type.
Instead of characteristic FUEL_CONSUMPTION, which has a user-defined
data type, the 3 characteristics CONSUMPTION_TOWN, CONSUMPTION_COUNTRY,
and CONSUMPTION_HIGHWAY that make up the user-defined data type appear
as separate characteristics in the Sales Configuration Engine.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CU367 - Characteristic & in class & with user-defined data type ?

  The SAP error message CU367 typically indicates an issue with a characteristic in a class that has a user-defined data type. This error can arise in the context of classification in SAP, particularly when dealing with characteristics that are not properly defined or have inconsistencies.
  Cause:
  
  User-Defined Data Type Issues: The characteristic in question may have a user-defined data type that is not compatible with the expected data type for the class or the object being classified.
  Inconsistent Definitions: There may be inconsistencies in how the characteristic is defined in the class versus how it is being used in the instance of the object.
  Missing or Incorrect Values: The characteristic may be missing required values or may have values that do not conform to the expected format or range defined by the user-defined data type.
  Technical Errors: There could be underlying technical issues, such as problems with the database or inconsistencies in the classification system.
  
  Solution:
  
  Check Characteristic Definition: Go to the classification view in SAP and check the definition of the characteristic that is causing the error. Ensure that the data type is correctly defined and matches the expected format.
  Review User-Defined Data Types: If the characteristic uses a user-defined data type, verify that this data type is correctly defined in the system and that it is compatible with the characteristic.
  Validate Values: Ensure that all instances of the characteristic have valid values that conform to the defined data type. If necessary, update or correct any invalid entries.
  Reassign Characteristics: If the characteristic is not needed or is incorrectly assigned, consider removing it from the class or reassigning it to a different class where it is more appropriate.
  Consult Documentation: Review SAP documentation or help resources for additional guidance on classification and characteristics, especially regarding user-defined data types.
  Check for System Updates: Ensure that your SAP system is up to date, as there may be patches or updates that address known issues related to classification and characteristics.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CL02 (Change Class) or CL03 (Display Class) to view and modify class definitions.
  SAP Notes: Check SAP Notes for any known issues or fixes related to error CU367. You can search for relevant notes in the SAP Support Portal.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP classification and data types.