How To Fix CTWF004 - No attachments found for proposal &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CTWF - Workflow in Change & Transport System

• Message number: 004

• Message text: No attachments found for proposal &1 &2

What causes this issue?

An internal error occurred in workflow management. Proposal &V1& &V2&
does not have a link to the work item that lets it identify the
attachments.

System Response

The function terminates.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CTWF004 - No attachments found for proposal &1 &2 ?

  The SAP error message CTWF004 "No attachments found for proposal &1 &2" typically occurs in the context of SAP Workflow when a user tries to access attachments related to a specific workflow proposal, but the system cannot find any associated documents or attachments.
  Cause:
  
  Missing Attachments: The most common cause is that there are no attachments linked to the specified workflow proposal. This could be due to the attachments not being uploaded or linked correctly during the workflow process.
  Incorrect Proposal Number: The proposal number (&1) or the related identifier (&2) may be incorrect or not exist in the system.
  Authorization Issues: The user may not have the necessary permissions to view the attachments, even if they exist.
  Data Deletion: Attachments may have been deleted or archived, leading to their unavailability.
  Technical Issues: There could be a technical issue with the SAP system or database that is preventing the retrieval of attachments.
  
  Solution:
  
  Verify Proposal Number: Check that the proposal number and related identifier are correct. Ensure that you are looking for the right workflow instance.
  Check for Attachments: Navigate to the workflow proposal in question and verify if any attachments were uploaded. If not, you may need to upload the necessary documents.
  Review User Permissions: Ensure that the user has the appropriate authorizations to view attachments. This may involve checking roles and permissions in the SAP system.
  Consult with IT Support: If you suspect a technical issue, consult with your IT support team to check for any system errors or database issues that may be affecting attachment retrieval.
  Check Archive Settings: If attachments were archived, check the archive settings and see if the documents can be retrieved from the archive.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Workflow Configuration: Review the workflow configuration to ensure that the attachment functionality is set up correctly.
  Documentation: Refer to SAP documentation for more details on managing attachments in workflows and troubleshooting common issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.