How To Fix CTS_WBO_API058 - No authorization to create customizing request

SAP Error Message - Details

• Message type: E = Error

• Message class: CTS_WBO_API - WBO Remote API: Messages

• Message number: 058

• Message text: No authorization to create customizing request

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CTS_WBO_API058 - No authorization to create customizing request ?

  The SAP error message CTS_WBO_API058 indicates that a user does not have the necessary authorization to create a customizing request in the Change and Transport System (CTS). This error typically arises when a user attempts to perform actions related to customizing requests without the appropriate permissions.
  Cause:
  The primary cause of this error is a lack of authorization in the user's role or profile. Specifically, the user may not have the required authorization objects that allow them to create or manage customizing requests. This can happen due to:
  
  Missing Authorization Objects: The user’s role does not include the necessary authorization objects related to the Change and Transport System.
  Role Assignment Issues: The user may not be assigned the correct roles that include the required authorizations.
  Profile Issues: The user’s profile may not be updated to include the necessary permissions.
  
  Solution:
  To resolve the CTS_WBO_API058 error, follow these steps:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after the error occurs to see which authorization checks failed. This will provide insight into what specific authorizations are missing.
  
  
  
  Review User Roles:
  
  Go to transaction code SU01 and enter the user ID to check the roles assigned to the user.
  Ensure that the user has roles that include the necessary authorizations for creating customizing requests.
  
  
  
  Modify Roles:
  
  If the user lacks the necessary authorizations, you may need to modify the roles or create a new role that includes the required authorization objects. Common authorization objects related to customizing requests include:
  
  S_CTS_ADMI (Change and Transport System Administration)
  S_CTS_REQUEST (Change and Transport System Request)
  
  
  Ensure that the role has the appropriate activity authorizations (e.g., create, change, display).
  
  
  
  Transport Organizer:
  
  If the user is supposed to have access to the Transport Organizer, ensure that they have the necessary authorizations to access and create transport requests.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, consult with your SAP security team or administrator to request the required access.
  
  
  
  Testing:
  
  After making changes to roles or authorizations, have the user log out and log back in to test if the issue is resolved.
  
  
  
  Related Information:
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects and their fields to understand what permissions are necessary for customizing requests.
  SAP Notes: Check SAP Notes for any specific guidance or updates related to this error message, as there may be patches or recommendations from SAP.
  Documentation: Review SAP documentation on the Change and Transport System for best practices and guidelines on managing authorizations.
  
  By following these steps, you should be able to resolve the CTS_WBO_API058 error and enable the user to create customizing requests successfully.