How To Fix CTS_CONFIG_MSG_CL167 - An error occurred; check the TMS Alert Viewer for further details

SAP Error Message - Details

• Message type: E = Error

• Message class: CTS_CONFIG_MSG_CL - Message Class for Central CTS Configuration

• Message number: 167

• Message text: An error occurred; check the TMS Alert Viewer for further details

What causes this issue?

The system cannot perform the action due to an error. The error was
logged as a TMS alert.

How to fix this error?

If the message is displayed as a link click on the link to display the
alert in TMS Alert Viewer using SAP NetWeaver Business Client (NWBC).
Note that the NWBC for HTML is used. For more information on NWBC,
search for the corresponding documentation on SAP Help Portal at
http://help.sap.com.
If NWBC cannot be used, check the TMS Alerts for the system. To do this,
call the Transport Management System (transaction STMS) in the current
system and choose "Monitor -> TMS Alerts -> TMS Alert Viewer".

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CTS_CONFIG_MSG_CL167 - An error occurred; check the TMS Alert Viewer for further details ?

  The SAP error message CTS_CONFIG_MSG_CL167 indicates that there is an issue related to the Transport Management System (TMS) configuration. This error typically arises when there is a problem with the transport routes, transport layers, or other TMS settings that need to be checked and corrected.
  Cause:
  
  Transport Route Issues: There may be a misconfiguration in the transport routes between the systems in your landscape (e.g., Development, Quality Assurance, Production).
  Transport Layer Problems: The transport layer might not be correctly assigned to the transport requests.
  TMS Configuration Errors: There could be general misconfigurations in the TMS settings.
  Authorization Issues: The user may not have the necessary authorizations to perform transport operations.
  System Connectivity: There may be connectivity issues between the systems involved in the transport.
  
  Solution:
  
  
  Check TMS Alert Viewer: The first step is to check the TMS Alert Viewer for detailed error messages. This can provide specific information about what went wrong.
  
  You can access the TMS Alert Viewer via transaction code STMS. Look for alerts or errors that provide more context.
  
  
  
  Verify Transport Routes:
  
  Go to transaction STMS and check the transport routes. Ensure that the routes are correctly defined and that all systems are connected properly.
  
  
  
  Check Transport Layers:
  
  Ensure that the transport layers are correctly assigned to the transport requests. You can check this in transaction SE03 (Transport Organizer Tools).
  
  
  
  Review TMS Configuration:
  
  Use transaction STMS to access the TMS configuration and verify that all settings are correct. You may need to reconfigure TMS if there are discrepancies.
  
  
  
  Check Authorizations:
  
  Ensure that the user performing the transport has the necessary authorizations. You can check this in transaction SU53 after attempting the transport.
  
  
  
  System Connectivity:
  
  Ensure that all systems in the transport landscape can communicate with each other. Check network settings and ensure that there are no firewall issues blocking communication.
  
  
  
  Consult SAP Notes: 
  
  Look for relevant SAP Notes that might address specific issues related to TMS configuration or the error message itself. You can search for notes in the SAP Support Portal.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  STMS: Transport Management System
  SE03: Transport Organizer Tools
  SU53: Authorization Check
  
  
  Documentation: Refer to SAP Help documentation for TMS configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the issue causing the CTS_CONFIG_MSG_CL167 error. If the problem persists, consider reaching out to SAP support for further assistance.