How To Fix CTS_CONFIG_MSG_CL024 - Plug-in distribution failed; domain & is unknown


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CTS_CONFIG_MSG_CL - Message Class for Central CTS Configuration

  • Message number: 024

  • Message text: Plug-in distribution failed; domain & is unknown

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CTS_CONFIG_MSG_CL024 - Plug-in distribution failed; domain & is unknown ?

    The SAP error message CTS_CONFIG_MSG_CL024 indicates that there is an issue with the plug-in distribution process, specifically that the domain specified is unknown. This error typically occurs in the context of the Change and Transport System (CTS) when trying to distribute a transport request to a target system.

    Cause:

    1. Unknown Domain: The domain specified in the transport request does not exist or is not recognized by the system.
    2. Configuration Issues: There may be misconfigurations in the CTS settings, such as incorrect domain settings or missing entries in the transport directory.
    3. Network Issues: There could be network connectivity problems between the systems involved in the transport process.
    4. Authorization Issues: The user executing the transport may not have the necessary authorizations to access the specified domain.

    Solution:

    1. Check Domain Configuration:

      • Go to transaction STMS (Transport Management System).
      • Check the configuration of the transport domain by navigating to Transport Routes and ensuring that the domain is correctly defined and active.
    2. Verify Transport Directory:

      • Ensure that the transport directory is correctly set up and that the domain is listed in the transport directory configuration.
      • You can check the transport directory settings in transaction SE03 (Transport Organizer Tools) under "Transport Directory".
    3. Check System Connectivity:

      • Ensure that the target system is up and running and that there are no network issues preventing communication between the systems.
      • You can use transaction SM59 to check the RFC connections and ensure they are configured correctly.
    4. Review Authorizations:

      • Ensure that the user executing the transport has the necessary authorizations to perform the transport operation. Check the roles and authorizations assigned to the user.
    5. Check Transport Logs:

      • Review the transport logs for any additional error messages or warnings that may provide more context about the failure.
    6. Reconfigure the Transport Domain:

      • If the domain is indeed missing or incorrectly configured, you may need to reconfigure the transport domain settings. This may involve using transaction STMS to create or adjust the domain settings.

    Related Information:

    • Transaction Codes:
      • STMS: Transport Management System
      • SE03: Transport Organizer Tools
      • SM59: RFC Destinations
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Review the official SAP documentation on the Change and Transport System for best practices and configuration guidelines.

    If the issue persists after following these steps, consider reaching out to SAP support for further assistance, providing them with detailed logs and error messages for a more in-depth analysis.

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