CTLG_ITM_MNG_MSG_CL002 - Supplier details and contract do not match


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CTLG_ITM_MNG_MSG_CL - Manage Catalog Items

  • Message number: 002

  • Message text: Supplier details and contract do not match

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CTLG_ITM_MNG_MSG_CL002 - Supplier details and contract do not match ?

    The SAP error message CTLG_ITM_MNG_MSG_CL002 indicates that there is a mismatch between the supplier details and the contract information in the system. This error typically arises during procurement processes, such as when creating or processing purchase orders or contracts.

    Cause:

    1. Supplier Information Mismatch: The supplier details in the purchase order or contract do not match the supplier information stored in the vendor master data. This could include discrepancies in the supplier name, address, or other identifying information.
    2. Contract Details: The contract referenced may not be valid for the supplier being used. This could happen if the contract is specific to a different supplier or if the contract has expired.
    3. Data Entry Errors: Manual entry errors when inputting supplier or contract details can lead to mismatches.
    4. Changes in Vendor Master Data: If the vendor master data has been updated (e.g., changes in the supplier's name or address) after the contract was created, it may lead to inconsistencies.

    Solution:

    1. Verify Supplier Information: Check the vendor master data for the supplier in question. Ensure that the details (name, address, etc.) match exactly with what is in the contract.
    2. Check Contract Validity: Review the contract to ensure it is still valid and that it is indeed associated with the correct supplier. If the contract is expired or not applicable to the supplier, you may need to create a new contract.
    3. Correct Data Entry: If there are any discrepancies due to data entry errors, correct them in the relevant documents (purchase order, contract, etc.) and try processing again.
    4. Consult with Procurement Team: If you are unsure about the supplier or contract details, consult with your procurement or purchasing team to clarify the correct information.
    5. System Configuration: In some cases, the issue may be related to system configuration. If the problem persists, it may be necessary to involve your SAP support team to check for any configuration issues.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like ME23N (Display Purchase Order), ME31K (Create Contract), or ME41 (Create Request for Quotation) to review the relevant documents.
    • Vendor Master Data: Use transaction code XK03 (Display Vendor) to check the vendor details.
    • Contract Management: Ensure that the contract is properly set up in the system and linked to the correct supplier.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.

    By following these steps, you should be able to identify and resolve the cause of the error message CTLG_ITM_MNG_MSG_CL002.

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