CTE_HCM_PY021 - Specify a Concur field to determine the personnel number.

SAP Error Message - Details

• Message type: E = Error

• Message class: CTE_HCM_PY - ERP - Concur Integration: HCM Payroll Postings

• Message number: 021

• Message text: Specify a Concur field to determine the personnel number.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CTE_HCM_PY021 - Specify a Concur field to determine the personnel number. ?

  The SAP error message CTE_HCM_PY021, which states "Specify a Concur field to determine the personnel number," typically occurs in the context of integrating SAP with Concur, a travel and expense management solution. This error indicates that the system is unable to find a personnel number because the necessary mapping or configuration between Concur fields and SAP personnel numbers has not been properly set up.
  Cause:
  
  Missing Configuration: The integration between SAP and Concur may not be properly configured, leading to the absence of a mapping between Concur fields and SAP personnel numbers.
  Incorrect Data: The data being sent from Concur may not include the required fields or may be incorrectly formatted.
  Field Mapping Issues: The specific Concur field that should be used to determine the personnel number may not be specified in the integration settings.
  
  Solution:
  
  
  Check Configuration:
  
  Review the integration settings between SAP and Concur. Ensure that the necessary fields are mapped correctly.
  Verify that the Concur field that should correspond to the personnel number is specified in the configuration.
  
  
  
  Update Field Mapping:
  
  If the mapping is missing or incorrect, update the integration configuration to include the correct Concur field that corresponds to the personnel number.
  This may involve working with your SAP Basis or integration team to ensure that the correct fields are being used.
  
  
  
  Data Validation:
  
  Ensure that the data being sent from Concur includes the necessary fields and that they are populated correctly.
  Check for any discrepancies in the data format or missing information that could lead to this error.
  
  
  
  Consult Documentation:
  
  Refer to the SAP and Concur integration documentation for specific instructions on how to set up and troubleshoot the integration.
  Look for any notes or guidelines regarding the specific fields that need to be configured.
  
  
  
  Testing:
  
  After making the necessary changes, perform tests to ensure that the integration is functioning correctly and that personnel numbers can be determined without errors.
  
  
  
  Related Information:
  
  Integration Documentation: Review the official SAP and Concur integration documentation for detailed steps on configuration and troubleshooting.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Support: If the issue persists after checking configurations and data, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to resolve the CTE_HCM_PY021 error and ensure that the integration between SAP and Concur is functioning as expected.