How To Fix CTE_HCM_PY007 - Employee with personnel number &1 is blocked. See long text.

SAP Error Message - Details

• Message type: E = Error

• Message class: CTE_HCM_PY - ERP - Concur Integration: HCM Payroll Postings

• Message number: 007

• Message text: Employee with personnel number &1 is blocked. See long text.

What causes this issue?

A document was imported for an employee who's left the company.

System Response

The document cannot be processed and posting fails.

How to fix this error?

There are two possible solutions depending on the situation:
If the former employee still needs to be reimbursed, maintain the
retention period for the employee (Pers.No. &v1&) via SPRO -> <PF>SAP
Reference IMG</> -> <LS>Personnel Management</> -> <LS>Personnel
Administration</> -> <LS>Tools</> -> <LS>Data Privacy</> -> <LS>Block</>
-> <LS>Check the End of Purpose</> -> <LS>Define Retention Period for
Data for Employees Who Have Left the Company</>. Then resubmit the
document for posting.
If the former employee does <ZH>not</> need to be reimbursed, then
delete the document using the data destruction report: on the
<LS>Setting Up the Integration with SAP Concur</> screen by choosing
<PF>Environment</><LS> </>-> <LS>Data Protection and Privacy</> ->
<LS>Data Destruction</>.
Additionally, to prevent possible inconsistencies, you must verify that
the employee is inactive in Concur.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CTE_HCM_PY007 - Employee with personnel number &1 is blocked. See long text. ?

  The SAP error message CTE_HCM_PY007 indicates that an employee with a specific personnel number is blocked in the system. This typically means that the employee's record is not available for processing due to certain restrictions or statuses that have been applied.
  Cause:
  
  Employee Status: The employee may have been marked as inactive or blocked in the system. This can happen due to various reasons such as termination, leave of absence, or other administrative actions.
  Payroll Block: The employee may have a payroll block set, which prevents any payroll processing for that individual.
  Data Inconsistencies: There may be inconsistencies or missing data in the employee's record that need to be resolved.
  Authorization Issues: The user attempting to access or process the employee's data may not have the necessary authorizations.
  
  Solution:
  
  
  Check Employee Status: 
  
  Go to the employee's master data in the SAP system (Transaction PA20 or PA30) and check the status of the employee. If the employee is marked as inactive or blocked, you may need to change their status if appropriate.
  
  
  
  Review Payroll Blocks:
  
  Check if there are any payroll blocks set for the employee. This can be done in the employee's payroll information. If a block exists and is no longer needed, it can be removed.
  
  
  
  Correct Data Issues:
  
  Review the employee's data for any inconsistencies or missing information. Ensure that all required fields are filled out correctly.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary permissions to access and process the employee's data. If not, contact your SAP security administrator to obtain the required authorizations.
  
  
  
  Consult Long Text:
  
  The error message indicates that there is a long text associated with it. You can view this long text for more specific guidance on the issue. This can often provide additional context or steps to resolve the problem.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  PA20 (Display HR Master Data)
  PA30 (Maintain HR Master Data)
  PE03 (Maintain Payroll Schema)
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  Documentation: Refer to SAP Help documentation for more details on employee status management and payroll processing.
  
  
  If the issue persists after following these steps, it may be necessary to consult with your SAP support team or a functional consultant for further assistance.