CTE_HCM_PY004 - Payroll Pay indicator of payroll and expense report documents differ.

SAP Error Message - Details

• Message type: E = Error

• Message class: CTE_HCM_PY - ERP - Concur Integration: HCM Payroll Postings

• Message number: 004

• Message text: Payroll Pay indicator of payroll and expense report documents differ.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CTE_HCM_PY004 - Payroll Pay indicator of payroll and expense report documents differ. ?

  The SAP error message CTE_HCM_PY004 indicates that there is a discrepancy between the payroll pay indicator of payroll documents and expense report documents. This error typically arises during the payroll processing or when trying to post payroll results to accounting.
  Cause:
  
  Mismatch in Indicators: The payroll pay indicator in the payroll document does not match the one in the expense report document. This can happen if the payroll run has been processed with a different configuration or if there are inconsistencies in the data entry.
  Configuration Issues: There may be configuration issues in the payroll settings or expense report settings that lead to this mismatch.
  Data Entry Errors: Incorrect data entry during the creation of payroll or expense reports can lead to this error.
  Changes in Payroll Processing: If there have been recent changes in payroll processing rules or configurations, it may lead to inconsistencies.
  
  Solution:
  
  Check Payroll and Expense Report Indicators: Review the payroll document and the expense report to ensure that the payroll pay indicators match. You can do this by checking the relevant tables in SAP (e.g., table PCL2 for payroll results).
  Review Configuration Settings: Ensure that the configuration settings for payroll and expense reports are consistent. This may involve checking the settings in the SAP Customizing Implementation Guide (IMG).
  Correct Data Entry: If the error is due to incorrect data entry, correct the entries in the payroll or expense report documents.
  Reprocess Payroll: If necessary, you may need to reprocess the payroll run to ensure that all documents are consistent.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may be available.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it involves complex configurations or custom developments.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like PA03 (Maintain Payroll Area), PC00_MXX_CALC (Payroll Calculation), or PC00_MXX_CEDT (Display Payroll Results) to investigate the issue.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the CTE_HCM_PY004 error in SAP.