How To Fix CTE_FND130 - No documents returned from Concur.

SAP Error Message - Details

• Message type: E = Error

• Message class: CTE_FND - General message class for Add-On CTE_FND

• Message number: 130

• Message text: No documents returned from Concur.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CTE_FND130 - No documents returned from Concur. ?

  The SAP error message CTE_FND130, which states "No documents returned from Concur," typically occurs when there is an issue with the integration between SAP and Concur, particularly when trying to retrieve expense reports or other documents from Concur.
  Causes:
  
  No Matching Data: There may be no expense reports or documents in Concur that match the criteria specified in the SAP system.
  Integration Issues: There could be a problem with the integration setup between SAP and Concur, such as incorrect configuration or connectivity issues.
  Authorization Issues: The user or system may not have the necessary permissions to access the documents in Concur.
  Data Synchronization: There may be a delay or failure in the synchronization process between SAP and Concur, leading to missing data.
  Filters Applied: Specific filters or search criteria applied in the SAP system may be too restrictive, resulting in no documents being found.
  
  Solutions:
  
  Check Data in Concur: Verify that there are indeed documents (e.g., expense reports) available in Concur that meet the search criteria.
  Review Integration Configuration: Ensure that the integration settings between SAP and Concur are correctly configured. This includes checking API credentials, endpoints, and any middleware settings.
  User Permissions: Confirm that the user or system account being used to access Concur has the necessary permissions to view the documents.
  Adjust Filters: If applicable, modify the search criteria or filters in SAP to broaden the search and see if documents can be retrieved.
  Check for Errors in Logs: Review any error logs or messages in both SAP and Concur to identify any underlying issues that may be causing the problem.
  Data Synchronization: If there are known synchronization issues, work with your IT team or the support teams for SAP and Concur to resolve them.
  Contact Support: If the issue persists, consider reaching out to SAP or Concur support for further assistance.
  
  Related Information:
  
  Documentation: Refer to the official SAP and Concur documentation for integration guidelines and troubleshooting steps.
  Community Forums: Check SAP Community or Concur Community forums for similar issues and solutions shared by other users.
  Updates and Patches: Ensure that both SAP and Concur systems are up to date with the latest patches and updates, as this can sometimes resolve integration issues.
  
  By following these steps, you should be able to diagnose and potentially resolve the CTE_FND130 error in your SAP system.