How To Fix CTE_FND122 - Automatic Feedback Loop has been disabled for this system.

SAP Error Message - Details

• Message type: E = Error

• Message class: CTE_FND - General message class for Add-On CTE_FND

• Message number: 122

• Message text: Automatic Feedback Loop has been disabled for this system.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CTE_FND122 - Automatic Feedback Loop has been disabled for this system. ?

  The SAP error message CTE_FND122, which states "Automatic Feedback Loop has been disabled for this system," typically relates to the SAP Customer Experience (CX) or SAP Commerce Cloud (Hybris) environments. This message indicates that the automatic feedback loop feature, which is used for managing and optimizing customer interactions and experiences, has been turned off for the current system.
  Cause:
  
  Configuration Settings: The automatic feedback loop feature may have been disabled in the system configuration settings. This could be due to administrative decisions or misconfigurations.
  System Limitations: The system may not meet the necessary prerequisites or configurations required to enable the feedback loop feature.
  Licensing Issues: There may be licensing restrictions that prevent the use of certain features, including the automatic feedback loop.
  Technical Issues: There could be underlying technical issues or bugs that have led to the disabling of this feature.
  
  Solution:
  
  Check Configuration: Review the system configuration settings to ensure that the automatic feedback loop feature is enabled. This can typically be done through the SAP Commerce Cloud backoffice or the relevant configuration files.
  Consult Documentation: Refer to the official SAP documentation for the specific version of your system to understand the requirements and steps needed to enable the feedback loop.
  Review Licensing: Ensure that your system has the appropriate licenses to use the automatic feedback loop feature. If not, you may need to contact your SAP account representative for assistance.
  System Updates: Ensure that your system is up to date with the latest patches and updates, as this may resolve any technical issues that are causing the feature to be disabled.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. They can provide insights specific to your system and help troubleshoot the issue.
  
  Related Information:
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Notes: Check SAP Notes for any known issues or fixes related to the CTE_FND122 error message.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about why the feedback loop has been disabled.
  
  By following these steps, you should be able to identify the cause of the CTE_FND122 error and take appropriate action to resolve it.