How To Fix CTE_FND085 - Valid access token missing. Check your System Connection settings.

SAP Error Message - Details

• Message type: E = Error

• Message class: CTE_FND - General message class for Add-On CTE_FND

• Message number: 085

• Message text: Valid access token missing. Check your System Connection settings.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CTE_FND085 - Valid access token missing. Check your System Connection settings. ?

  The SAP error message CTE_FND085: Valid access token missing. Check your System Connection settings. typically indicates that there is an issue with the authentication process when trying to connect to a system or service that requires a valid access token. This error is often encountered in scenarios involving SAP Cloud Platform, SAP Fiori, or other SAP services that utilize OAuth 2.0 for authentication.
  Causes:
  
  Expired Access Token: The access token used for authentication may have expired, and a new token needs to be obtained.
  Invalid Credentials: The credentials used to obtain the access token may be incorrect or not authorized.
  Misconfigured System Connection: The system connection settings in the SAP system may not be configured correctly, leading to authentication failures.
  Network Issues: There may be network connectivity issues preventing the system from reaching the authentication server.
  Authorization Issues: The user or service account may not have the necessary permissions to access the requested resource.
  
  Solutions:
  
  
  Obtain a New Access Token:
  
  If the access token has expired, you will need to refresh it or obtain a new one using the appropriate OAuth 2.0 flow (e.g., authorization code flow, client credentials flow).
  
  
  
  Check Credentials:
  
  Verify that the client ID, client secret, and any other credentials used for authentication are correct and have the necessary permissions.
  
  
  
  Review System Connection Settings:
  
  Go to the system connection settings in your SAP system and ensure that all parameters (such as the token URL, client ID, client secret, etc.) are correctly configured.
  Ensure that the endpoint URLs are correct and accessible.
  
  
  
  Test Network Connectivity:
  
  Check if there are any network issues that might be preventing the SAP system from reaching the authentication server. You can use tools like ping or traceroute to diagnose connectivity issues.
  
  
  
  Check User Permissions:
  
  Ensure that the user or service account being used has the necessary permissions to access the resources. This may involve checking roles and authorizations in the SAP system.
  
  
  
  Consult Logs:
  
  Review the application logs or system logs for more detailed error messages that can provide additional context about the failure.
  
  
  
  Update Configuration:
  
  If there have been any recent changes to the authentication provider or the configuration of the SAP system, ensure that these changes are reflected in the system connection settings.
  
  
  
  Related Information:
  
  OAuth 2.0 Documentation: Familiarize yourself with the OAuth 2.0 authentication process, as it is crucial for understanding how access tokens are generated and validated.
  SAP Help Portal: Check the SAP Help Portal for specific documentation related to the service you are trying to access, as it may provide additional troubleshooting steps or configuration guidelines.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CTE_FND085 error message.