How To Fix CTE_FND028 - Json format could not be read. Please search for &1 in original file.

CTE_FND028 - Overview

• Message type: E = Error

• Message class: CTE_FND - General message class for Add-On CTE_FND

• Message number: 028

• Message text: Json format could not be read. Please search for &1 in original file.

What causes this issue?

The information sent from Concur is invalid.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Please create a support ticket.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CTE_FND028 - Details

• The SAP error message CTE_FND028 indicates that there is an issue with reading a JSON format file. This error typically arises when the system encounters a problem while trying to parse or interpret the JSON data in the specified file. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Malformed JSON: The JSON file may contain syntax errors, such as missing commas, brackets, or quotes, which prevent it from being parsed correctly.
  Encoding Issues: The file may not be encoded in a format that SAP can read, such as UTF-8.
  Incorrect File Path: The specified file path may be incorrect, leading to the system being unable to locate the file.
  Data Type Mismatch: The data types in the JSON file may not match the expected types in the SAP system.
  File Size Limitations: The JSON file may exceed size limitations set by the SAP system.
  
  Solutions:
  
  Validate JSON Format: Use a JSON