How To Fix CTE_FND014 - Communication log entries cannot be added.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CTE_FND - General message class for Add-On CTE_FND

  • Message number: 014

  • Message text: Communication log entries cannot be added.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CTE_FND014 - Communication log entries cannot be added. ?

    The SAP error message CTE_FND014, which states "Communication log entries cannot be added," typically occurs in the context of the SAP Communication Management or when dealing with communication logs in various SAP modules. This error can arise due to several reasons, and understanding the cause is essential for finding an appropriate solution.

    Causes:

    1. Authorization Issues: The user may not have the necessary authorizations to add entries to the communication log.
    2. Configuration Issues: There may be a misconfiguration in the communication management settings or the relevant application settings.
    3. Data Integrity Issues: There could be issues with the data being processed, such as missing or incorrect information that prevents the log entry from being created.
    4. System Errors: Temporary system errors or inconsistencies in the database can also lead to this error.
    5. Technical Limitations: There may be limitations in the system regarding the number of entries that can be logged or the types of entries that can be created.

    Solutions:

    1. Check Authorizations: Ensure that the user has the necessary authorizations to create communication log entries. This can be done by reviewing the user's roles and permissions in the SAP system.
    2. Review Configuration: Check the configuration settings related to communication management. Ensure that all necessary parameters are correctly set up.
    3. Validate Data: Review the data being processed to ensure that all required fields are filled out correctly and that there are no inconsistencies.
    4. System Check: Perform a system check to identify any temporary issues or inconsistencies. This may involve checking system logs or running consistency checks.
    5. Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
    6. Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They can provide more detailed insights based on the specific system configuration and logs.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SLG1 (Application Log) to check logs for more details on the error.
    • Documentation: Review SAP documentation related to communication management and logging to understand the expected behavior and configuration settings.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the CTE_FND014 error and implement a suitable solution.

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