How To Fix CTE_FIN_POSTING086 - Sorry, but IBCP is only supported with Concur Expense Pay.

SAP Error Message - Details

• Message type: E = Error

• Message class: CTE_FIN_POSTING - ERP - Concur Integration: FIN Postings

• Message number: 086

• Message text: Sorry, but IBCP is only supported with Concur Expense Pay.

What causes this issue?

To ensure PCI compliance, it is mandatory in S/4HANA Cloud environments
to credit credit cards using Concur Pay.
Payments to credit card providers that include credit card
detokenization are not supported.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CTE_FIN_POSTING086 - Sorry, but IBCP is only supported with Concur Expense Pay. ?

  The SAP error message CTE_FIN_POSTING086 indicates that there is an issue related to the integration between SAP Concur and the SAP system, specifically regarding the use of the IBCP (Integrated Business Planning) feature with Concur Expense Pay. This error typically arises when there is an attempt to use IBCP functionalities without the necessary support or configuration for Concur Expense Pay.
  Cause:
  
  Configuration Issue: The system may not be properly configured to support the integration between SAP and Concur Expense Pay.
  Missing Integration: The integration between SAP and Concur Expense Pay may not be set up or activated in the system.
  Version Compatibility: The version of SAP or Concur being used may not support the features being attempted.
  
  Solution:
  
  Check Configuration: Ensure that the integration settings between SAP and Concur Expense Pay are correctly configured. This may involve checking the settings in both systems to ensure they are aligned.
  Activate Concur Expense Pay: If Concur Expense Pay is not activated, you may need to enable it in your SAP system. This may require assistance from your SAP administrator or support team.
  Review Documentation: Consult the SAP and Concur documentation for specific requirements and steps to enable IBCP with Concur Expense Pay.
  Update Systems: Ensure that both SAP and Concur are updated to the latest versions that support the integration features you are trying to use.
  Contact Support: If the issue persists, consider reaching out to SAP support or your Concur support representative for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuring the integration.
  Concur Documentation: Review the official Concur documentation for details on how to set up and manage the integration with SAP.
  Community Forums: Engage with SAP community forums or Concur user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to resolve the error and successfully integrate SAP with Concur Expense Pay.