How To Fix CTE_FIN_POSTING077 - Certificate not valid. Click the Generate Certificate button.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CTE_FIN_POSTING - ERP - Concur Integration: FIN Postings

  • Message number: 077

  • Message text: Certificate not valid. Click the Generate Certificate button.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CTE_FIN_POSTING077 - Certificate not valid. Click the Generate Certificate button. ?

    The SAP error message CTE_FIN_POSTING077, which states "Certificate not valid. Click the Generate Certificate button," typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that the system has detected an issue with the validity of a certificate that is required for processing financial transactions or for secure communications.

    Cause:

    1. Expired Certificate: The certificate being used has expired and is no longer valid.
    2. Incorrect Configuration: The system may not be configured correctly to recognize the certificate.
    3. Missing Certificate: The required certificate may not be present in the system.
    4. Certificate Revocation: The certificate may have been revoked by the issuing authority.
    5. Trust Issues: The certificate may not be trusted by the system due to missing root or intermediate certificates.

    Solution:

    1. Generate a New Certificate:

      • Click the "Generate Certificate" button as suggested in the error message. This will typically initiate the process to create a new valid certificate.
    2. Check Certificate Validity:

      • Verify the expiration date of the current certificate. If it is expired, generate a new one.
    3. Review Configuration:

      • Ensure that the system is correctly configured to use the appropriate certificate. Check the settings in the relevant configuration areas of SAP CC or CI.
    4. Install Missing Certificates:

      • If the certificate is missing, you may need to install it. This could involve importing the certificate into the SAP system's trust store.
    5. Check for Revocation:

      • Verify if the certificate has been revoked. If so, you will need to obtain a new certificate from the issuing authority.
    6. Update Trust Store:

      • Ensure that the trust store in the SAP system includes all necessary root and intermediate certificates to establish trust for the certificate in question.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or patches related to this error.
    • Documentation: Review the official SAP documentation for Convergent Charging or Convergent Invoicing for detailed instructions on certificate management.
    • System Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
    • Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.

    By following these steps, you should be able to resolve the error message CTE_FIN_POSTING077 and ensure that your certificates are valid and properly configured.

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