How To Fix CTE_FIN_POSTING024 - Entry ID &1 of expense report &2: posting use case (&3) not supported.

SAP Error Message - Details

• Message type: E = Error

• Message class: CTE_FIN_POSTING - ERP - Concur Integration: FIN Postings

• Message number: 024

• Message text: Entry ID &1 of expense report &2: posting use case (&3) not supported.

What causes this issue?

Currently, no standard implementation scenario is available to support
this posting use case. Therefore, the corresponding posting lines cannot
be created. Note that this is not a bug.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please check FAQ note 2388587 for the missing use cases or implement the
use case using a BAdI.
<ZH>Supported use cases:</>
Simple expense (cash)
Simple expense (cash) with Concur Pay
Simple expense (cash) with Payroll
Simple CBCP
Private CBCP
IBCP without offset
IBCP with Concur Pay without offset
Single tax line
Multiple tax lines
Multiple tax lines with Fringe Benefit Tax
<ZH>Not supported use cases:</>
Multiple journal: Multiple journals are only supported in combination
with Cash Advance or Fringe Benefit Tax.
Partly deductible tax: This use case is not supported for Canada in the
case of two tax lines both of which are partly deductible. The
non-deductible tax is still processed for reporting purposes or for
posting to a special account.
Unknown: With the information provided by Concur, the use case could not
be determined.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CTE_FIN_POSTING024 - Entry ID &1 of expense report &2: posting use case (&3) not supported. ?

  The SAP error message CTE_FIN_POSTING024 indicates that there is an issue with the posting of an expense report in the system. Specifically, it states that the posting use case for the given entry ID and expense report is not supported. This error typically arises in the context of travel and expense management within SAP.
  Cause:
  
  
  Unsupported Posting Use Case: The error suggests that the specific combination of the entry ID, expense report, and posting use case is not configured or supported in the system. This could be due to:
  
  The entry type not being allowed for the specified use case.
  Missing configuration in the system for the specific posting scenario.
  The expense report may be in a status that does not allow for the current posting operation.
  
  
  
  Configuration Issues: There may be issues with the configuration settings in the SAP system related to expense reporting and posting.
  
  
  Data Entry Errors: Incorrect or incomplete data in the expense report could lead to this error.
  
  
  Solution:
  
  
  Check Configuration: Review the configuration settings for the expense reporting module in SAP. Ensure that the posting use case is correctly defined and supported for the types of expenses being processed.
  
  
  Review Expense Report: Check the status of the expense report and the specific entry ID mentioned in the error message. Ensure that all required fields are filled out correctly and that the report is in a status that allows posting.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific details on the posting use cases and any limitations that may apply.
  
  
  Error Analysis: Use transaction codes like SLG1 (Application Log) to analyze logs for more detailed error messages that could provide additional context.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PR05 (Travel Expenses), CATS (Cross-Application Time Sheet), and FB60 (Enter Incoming Invoices) for managing expense reports and postings.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide patches or updates that address known issues.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to perform the posting operation.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.