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Message type: E = Error
Message class: CSM_VMC_MESSAGES - Error Messages and Logon Details for VMC Alert Monitors
Message number: 006
Message text: Internal error while collecting VM-specific monitoring data
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CSM_VMC_MESSAGES006
- Internal error while collecting VM-specific monitoring data ?The SAP error message CSM_VMC_MESSAGES006 indicates an internal error that occurs while the system is attempting to collect VM-specific monitoring data. This error is typically related to issues in the monitoring framework or the configuration of the Virtual Machine (VM) environment.
Causes:
- Configuration Issues: Incorrect or incomplete configuration of the monitoring settings for the VM.
- Network Problems: Connectivity issues between the SAP system and the VM, which can prevent data collection.
- Resource Limitations: Insufficient resources (CPU, memory, etc.) on the VM that may hinder the monitoring process.
- Software Bugs: There may be bugs in the SAP software or the monitoring tools that lead to this error.
- Permissions: Lack of necessary permissions for the user or service account trying to collect the monitoring data.
Solutions:
- Check Configuration: Review the configuration settings for the VM monitoring in the SAP system. Ensure that all parameters are correctly set.
- Network Connectivity: Verify that there are no network issues between the SAP system and the VM. Check firewalls, routing, and any other network configurations.
- Resource Allocation: Ensure that the VM has adequate resources allocated. Monitor the resource usage and adjust as necessary.
- Update Software: Check for any available updates or patches for your SAP system and the monitoring tools. Applying these updates may resolve known bugs.
- Review Logs: Look at the SAP application logs and system logs for any additional error messages or warnings that could provide more context about the issue.
- Permissions Check: Ensure that the user or service account has the necessary permissions to access the VM and collect monitoring data.
- Restart Services: Sometimes, simply restarting the monitoring services or the SAP system can resolve transient issues.
Related Information:
If the issue persists after trying the above solutions, it may be necessary to contact SAP Support for further assistance, providing them with detailed logs and information about your environment.
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