How To Fix CSM_VMC055 - Active Sessions

SAP Error Message - Details

• Message type: E = Error

• Message class: CSM_VMC - Messages for VM Container Monitoring

• Message number: 055

• Message text: Active Sessions

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CSM_VMC055 - Active Sessions ?

  The SAP error message CSM_VMC055, which pertains to "Active Sessions," typically indicates that there are too many active sessions for a particular user or for the system as a whole. This can occur in various SAP environments, particularly in SAP Customer Service Management (CSM) or SAP CRM systems.
  Cause:
  
  Session Limit Exceeded: Each user or system has a defined limit on the number of concurrent sessions they can have. If this limit is exceeded, the system will throw this error.
  Unclosed Sessions: Users may have multiple sessions open and not properly logging out or closing them, leading to an accumulation of active sessions.
  System Configuration: The system may be configured with a low threshold for active sessions, which can be adjusted based on business needs.
  Long-Running Transactions: Some transactions may take a long time to complete, keeping sessions open longer than necessary.
  
  Solution:
  
  Close Unused Sessions: Users should log out of any sessions they are not actively using. This can often be done through the SAP GUI or web interface.
  Session Management: Implement better session management practices, such as regularly monitoring active sessions and ensuring users are aware of session limits.
  Increase Session Limit: If the business needs require more concurrent sessions, consider increasing the session limit in the system configuration. This typically involves adjusting parameters in the SAP profile settings.
  Review Long-Running Transactions: Identify and optimize any long-running transactions that may be causing sessions to remain open longer than necessary.
  User Training: Educate users on the importance of logging out of sessions and managing their active sessions effectively.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or patches related to session management.
  System Monitoring: Use transaction codes like SM04 (User Overview) or AL08 (Global User Overview) to monitor active sessions and identify users with excessive sessions.
  Performance Tuning: Regularly review system performance and session management as part of system maintenance to ensure optimal operation.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.