How To Fix CSM_ENSA017 - Wrong version in data

SAP Error Message - Details

• Message type: E = Error

• Message class: CSM_ENSA - Standalone Enqueue Monitoring

• Message number: 017

• Message text: Wrong version in data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CSM_ENSA017 - Wrong version in data ?

  The SAP error message CSM_ENSA017, which indicates "Wrong version in data," typically occurs in the context of SAP's Customer Service Management (CSM) or related modules when there is a mismatch in the version of data being processed. This can happen during data transfer, integration, or when accessing certain functionalities within the system.
  Causes:
  
  Data Version Mismatch: The most common cause is that the data being processed is not compatible with the expected version in the system. This can happen if the data was created or modified in a different version of the application or if there are inconsistencies in the data model.
  Incorrect Configuration: Configuration settings in the system may not align with the data being used, leading to version conflicts.
  Data Migration Issues: If data has been migrated from another system or version, it may not have been updated correctly to match the current version of the SAP system.
  Software Updates: After an upgrade or patch, some data may not have been updated to the new version, causing compatibility issues.
  
  Solutions:
  
  Check Data Versions: Verify the version of the data being processed and ensure it matches the expected version in the SAP system. This may involve checking the data source or the configuration settings.
  Data Consistency Check: Run consistency checks on the data to identify any discrepancies. This can often be done using standard SAP tools or transaction codes.
  Reprocess Data: If the data is found to be incorrect or outdated, it may need to be reprocessed or re-imported into the system with the correct version.
  Review Configuration: Ensure that the configuration settings in the SAP system are correct and align with the data being used. This may involve consulting with a system administrator or SAP consultant.
  Consult Documentation: Review SAP documentation or notes related to the specific version of the software you are using. There may be known issues or patches available that address this error.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They can provide guidance based on the specific context of your system and data.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help in diagnosing and resolving data issues, such as SE11 (Data Dictionary), SE16 (Data Browser), or SLG1 (Application Log).
  SAP Notes: Check the SAP Support Portal for any notes related to CSM_ENSA017 or similar issues. SAP frequently publishes notes that provide solutions or workarounds for known problems.
  System Logs: Review system logs for additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the CSM_ENSA017 error and implement a suitable solution.