How To Fix CSM_ENSA014 - Memory problem. Could not reach standalone enqueue

SAP Error Message - Details

• Message type: E = Error

• Message class: CSM_ENSA - Standalone Enqueue Monitoring

• Message number: 014

• Message text: Memory problem. Could not reach standalone enqueue

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CSM_ENSA014 - Memory problem. Could not reach standalone enqueue ?

  The SAP error message CSM_ENSA014 indicates a memory problem related to the enqueue server, specifically that the system could not reach the standalone enqueue server. This error typically arises in environments where the enqueue server is configured to run separately from the application server, which is common in distributed SAP systems.
  Causes:
  
  Memory Issues: The enqueue server may be running out of memory, which prevents it from processing requests.
  Network Issues: There may be network connectivity problems between the application server and the enqueue server.
  Configuration Issues: Incorrect configuration settings in the SAP system can lead to the enqueue server being unreachable.
  Server Down: The enqueue server may not be running or may have crashed.
  Resource Limits: Operating system-level resource limits (like file descriptors or process limits) may be reached.
  
  Solutions:
  
  
  Check Enqueue Server Status:
  
  Ensure that the enqueue server is running. You can check this using transaction SM51 to see the list of application servers and their statuses.
  If the enqueue server is down, restart it.
  
  
  
  Monitor Memory Usage:
  
  Use tools like OS monitoring (e.g., top, htop, or Windows Task Manager) to check the memory usage of the enqueue server.
  If memory is low, consider increasing the memory allocation for the enqueue server.
  
  
  
  Network Connectivity:
  
  Verify network connectivity between the application server and the enqueue server. Use tools like ping or telnet to check connectivity.
  Check firewall settings that might be blocking communication.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the SAP system for the enqueue server. Ensure that the parameters are correctly set in the instance profile.
  Look for parameters like enque/enable and enque/server in the instance profile.
  
  
  
  Check Logs:
  
  Review the SAP system logs (transaction SM21) and enqueue server logs for any error messages that might provide more context on the issue.
  
  
  
  Restart SAP System:
  
  If the issue persists and you cannot identify the cause, consider restarting the entire SAP system as a last resort.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide patches and updates.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Documentation: Refer to the official SAP documentation for details on configuring and troubleshooting the enqueue server.
  
  If the problem continues after trying the above solutions, it may be necessary to engage SAP support for further assistance.