How To Fix CSM_DATA_SUP042 - &1, started at &2, active for &4 seconds

SAP Error Message - Details

• Message type: E = Error

• Message class: CSM_DATA_SUP - Message Class for CCMS CSM Data Supplier

• Message number: 042

• Message text: &1, started at &2, active for &4 seconds

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CSM_DATA_SUP042 - &1, started at &2, active for &4 seconds ?

  The SAP error message CSM_DATA_SUP042 typically relates to issues in the context of data supply or data processing within the SAP system, particularly in the context of the Customer Service Management (CSM) module. The message indicates that there is a problem with data processing that has been active for a certain duration.
  Cause:
  
  Data Processing Timeout: The error may occur if a data processing task takes longer than expected, leading to a timeout.
  Resource Constraints: Insufficient system resources (CPU, memory, etc.) can cause delays in processing.
  Configuration Issues: Incorrect configuration settings in the CSM module or related components may lead to processing errors.
  Data Quality Issues: Problems with the data being processed, such as missing or corrupt data, can also trigger this error.
  Network Issues: If the data is being fetched from an external source, network latency or connectivity issues may cause delays.
  
  Solution:
  
  Check System Resources: Monitor the system's CPU and memory usage to ensure that there are sufficient resources available. If necessary, optimize resource allocation or upgrade hardware.
  Review Configuration: Verify the configuration settings in the CSM module to ensure they are set correctly. Adjust any settings that may be causing delays.
  Data Quality Check: Inspect the data being processed for any inconsistencies or errors. Cleanse the data if necessary to ensure it meets the required standards.
  Increase Timeout Settings: If the processing time is legitimately long, consider increasing the timeout settings for the relevant processes.
  Network Diagnostics: If applicable, check the network connection and performance to ensure that data can be fetched without significant delays.
  Review Logs: Check the application logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches and updates.
  Documentation: Review the official SAP documentation for the CSM module to understand the expected behavior and configuration settings.
  Community Forums: Engage with SAP community forums or user groups to see if other users have encountered similar issues and what solutions they have found.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.