How To Fix CSM107 - Data collection method failed - Name &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CSM - Messages for CCMS Central System Management

• Message number: 107

• Message text: Data collection method failed - Name &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CSM107 - Data collection method failed - Name &1 ?

  The SAP error message CSM107, which states "Data collection method failed - Name &1," typically occurs in the context of the SAP Customer Service Management (CSM) module. This error indicates that there was a failure in the data collection method specified in the system, which could be due to various reasons.
  Causes:
  
  Configuration Issues: The data collection method may not be properly configured in the system.
  Missing Data: Required data or parameters for the data collection method may be missing or incorrect.
  Authorization Issues: The user executing the data collection method may not have the necessary authorizations.
  Technical Errors: There could be underlying technical issues, such as problems with the database or network connectivity.
  Custom Code Issues: If there are custom enhancements or modifications, they may be causing the failure.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the data collection method in the SAP system. Ensure that all required parameters are correctly set.
  Validate Input Data: Ensure that all necessary data is available and correctly formatted. Check for any missing or incorrect entries.
  Review Authorizations: Verify that the user has the appropriate authorizations to execute the data collection method.
  Analyze Logs: Check the system logs (transaction SLG1) for more detailed error messages that can provide insights into the failure.
  Debugging: If you have access to the development environment, consider debugging the data collection method to identify the exact point of failure.
  Consult Documentation: Refer to SAP documentation or notes related to the specific data collection method for any known issues or additional troubleshooting steps.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log) for checking logs and SM37 (Job Monitoring) for monitoring background jobs.
  SAP Notes: Search for SAP Notes related to CSM107 for any patches or updates that may address the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and resolve the CSM107 error in your SAP system.