How To Fix CSM073 - Activity canceled

SAP Error Message - Details

• Message type: E = Error

• Message class: CSM - Messages for CCMS Central System Management

• Message number: 073

• Message text: Activity canceled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CSM073 - Activity canceled ?

  The SAP error message CSM073 ("Activity canceled") typically occurs in the context of the SAP Customer Service Management (CSM) module. This error can arise due to various reasons, often related to the processing of service orders, activities, or tasks within the system. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Incomplete Data: Required fields or data may be missing in the service order or activity.
  Status Issues: The status of the service order or activity may not allow further processing (e.g., it might be in a "completed" or "canceled" status).
  Authorization Issues: The user may not have the necessary authorizations to perform the action.
  System Configuration: There may be configuration issues in the CSM module that prevent the activity from being processed.
  Business Logic: Certain business rules or logic defined in the system may prevent the activity from being executed.
  
  Solutions:
  
  Check Data Completeness: Ensure that all required fields in the service order or activity are filled out correctly.
  Review Status: Check the status of the service order or activity. If it is not in a valid status for processing, you may need to change it or create a new entry.
  Authorization Check: Verify that the user has the necessary permissions to perform the action. If not, contact your system administrator to adjust the authorizations.
  Configuration Review: Consult with your SAP Basis or CSM configuration team to ensure that the system is set up correctly and that there are no configuration issues.
  Error Logs: Check the system logs for any additional error messages or details that could provide more context about the issue.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the CSM module and the error message.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches and updates.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Testing: If possible, replicate the issue in a test environment to better understand the conditions under which the error occurs.
  
  If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to SAP support for further assistance.