How To Fix CSL_TOKENMGMT038 - CSL: Inconsistency with &1: Missing DB record in system &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CSL_TOKENMGMT - CSL: Message Class for Token Management Messages

• Message number: 038

• Message text: CSL: Inconsistency with &1: Missing DB record in system &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CSL_TOKENMGMT038 - CSL: Inconsistency with &1: Missing DB record in system &2 ?

  The SAP error message CSL_TOKENMGMT038 indicates an inconsistency related to token management in the system. Specifically, it states that there is a missing database record in the specified system, which can lead to issues with token management processes.
  Cause:
  The error typically arises due to one of the following reasons:
  
  Database Inconsistency: There may be a missing or corrupted record in the database that is required for token management.
  System Configuration Issues: Misconfiguration in the system settings or parameters related to token management can lead to this error.
  Transport Issues: If changes were transported between systems (e.g., from development to production), some necessary records may not have been transported correctly.
  Data Deletion: Records may have been deleted manually or through a process that did not account for dependencies.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Database Records: Verify the database records related to token management in the specified system. You may need to check the relevant tables (e.g., CSL_TOKENS, CSL_TOKENS_LOG) to ensure that all necessary records are present.
  
  
  Consistency Check: Run a consistency check for the token management system. This can often be done through transaction codes or specific reports designed to identify inconsistencies.
  
  
  Recreate Missing Records: If you identify missing records, you may need to recreate them manually or through a script, depending on the nature of the records and your system's configuration.
  
  
  Review Transport Logs: If the issue arose after a transport, review the transport logs to ensure that all necessary objects were included and successfully transported.
  
  
  System Configuration Review: Check the configuration settings related to token management in the system. Ensure that all parameters are set correctly and that there are no discrepancies.
  
  
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide solutions or workarounds for known issues.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the system configuration and any steps you have already taken.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to token management, such as CSL_TOKENS or CSL_TOKENS_LOG, to help diagnose the issue.
  Documentation: Review SAP documentation on token management to understand the expected behavior and configuration settings.
  System Logs: Check system logs (e.g., ST22 for dumps, SM21 for system logs) for any additional error messages or warnings that may provide context for the issue.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the CSL_TOKENMGMT038 error in your SAP system.