How To Fix CSL_TOKENMGMT035 - CSL: Missing communication channel or channel has error


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CSL_TOKENMGMT - CSL: Message Class for Token Management Messages

  • Message number: 035

  • Message text: CSL: Missing communication channel or channel has error

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CSL_TOKENMGMT035 - CSL: Missing communication channel or channel has error ?

    The SAP error message CSL_TOKENMGMT035 indicates that there is a problem with the communication channel in the context of the SAP Cloud Platform or SAP Integration Suite. This error typically arises when the system cannot find a valid communication channel or if the existing channel has encountered an error.

    Causes:

    1. Missing Communication Channel: The specified communication channel may not exist in the configuration.
    2. Channel Configuration Error: The communication channel may be incorrectly configured, leading to connection issues.
    3. Inactive Channel: The communication channel might be inactive or disabled.
    4. Network Issues: There could be network connectivity issues preventing the channel from functioning properly.
    5. Authorization Issues: The user or service account may not have the necessary permissions to access the communication channel.
    6. System Configuration Changes: Recent changes in system configuration or updates may have affected the communication channel.

    Solutions:

    1. Check Communication Channel Configuration:

      • Navigate to the communication channel settings in the SAP system.
      • Ensure that the channel exists and is correctly configured with the necessary parameters.
    2. Activate the Communication Channel:

      • If the channel is inactive, activate it and ensure it is set to run.
    3. Review Logs:

      • Check the logs for any additional error messages or details that can provide insight into the issue.
      • Look for any specific error codes or messages that can help diagnose the problem.
    4. Test Connectivity:

      • Use tools like the SAP Connectivity Test to verify that the communication channel can connect to the intended endpoint.
    5. Check User Permissions:

      • Ensure that the user or service account has the necessary permissions to access and use the communication channel.
    6. Consult Documentation:

      • Refer to SAP documentation or support notes related to the specific communication channel you are using for any known issues or additional troubleshooting steps.
    7. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.

    Related Information:

    • SAP Notes: Look for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Community Forums: Check SAP Community forums for discussions related to this error, as other users may have encountered and resolved similar issues.
    • Integration Suite Documentation: Review the official SAP Integration Suite documentation for best practices on configuring and managing communication channels.

    By following these steps, you should be able to identify and resolve the issue related to the CSL_TOKENMGMT035 error message.

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