How To Fix CSL_TOKENMGMT004 - CSL: Add.ref.: No lock exists (&1)

SAP Error Message - Details

• Message type: E = Error

• Message class: CSL_TOKENMGMT - CSL: Message Class for Token Management Messages

• Message number: 004

• Message text: CSL: Add.ref.: No lock exists (&1)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CSL_TOKENMGMT004 - CSL: Add.ref.: No lock exists (&1) ?

  The SAP error message CSL_TOKENMGMT004 with the description "CSL: Add.ref.: No lock exists (&1)" typically relates to issues with token management in the context of SAP's Centralized Security Layer (CSL). This error indicates that an attempt was made to add a reference to a lock that does not exist.
  Cause:
  
  
  Lock Management Issues: The error usually arises when the system tries to reference a lock that has either expired or was never created. This can happen due to:
  
  A timeout on the lock.
  The lock being released or deleted before the reference was attempted.
  Incorrect handling of locks in the application logic.
  
  
  
  Concurrency Issues: If multiple processes are trying to access or modify the same resource simultaneously, it may lead to situations where a lock is expected but not found.
  
  
  Configuration Issues: There may be misconfigurations in the token management settings or related components in the SAP system.
  
  
  Solution:
  
  
  Check Lock Status: Investigate the current status of locks in the system. You can use transaction codes like SM12 to view and manage locks. Ensure that the lock you are trying to reference exists.
  
  
  Review Application Logic: If you are developing or maintaining custom code, review the logic that handles locks. Ensure that locks are being created and released properly.
  
  
  Increase Lock Timeout: If locks are timing out too quickly, consider increasing the timeout settings for locks in the system configuration.
  
  
  System Logs: Check the system logs (transaction SLG1) for any related error messages or warnings that could provide more context about the issue.
  
  
  Consult Documentation: Review SAP documentation related to token management and locking mechanisms to ensure that your implementation aligns with best practices.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches or updates that resolve known issues.
  
  
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any relevant logs and the context in which the error occurs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (to view locks), SLG1 (to view application logs), and SM21 (to view system logs).
  SAP Documentation: Review the official SAP Help Portal for documentation on token management and locking mechanisms.
  Performance Monitoring: Monitor system performance and concurrency to identify potential bottlenecks or issues that could lead to locking problems.
  
  By following these steps, you should be able to diagnose and resolve the error message CSL_TOKENMGMT004 effectively.