How To Fix CRMXIF_TOUR002 - No existing business partner '&1' or contact person '&2' provided.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMXIF_TOUR - Message class for XIF tour

  • Message number: 002

  • Message text: No existing business partner '&1' or contact person '&2' provided.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMXIF_TOUR002 - No existing business partner '&1' or contact person '&2' provided. ?

    The SAP error message CRMXIF_TOUR002 indicates that the system could not find a specified business partner or contact person in the system. This error typically occurs in the context of CRM (Customer Relationship Management) when trying to process data related to business partners or contacts.

    Cause:

    1. Non-Existent Business Partner/Contact: The business partner (&1) or contact person (&2) you are trying to reference does not exist in the system.
    2. Incorrect Input: There may be a typo or incorrect ID being used for the business partner or contact person.
    3. Data Synchronization Issues: If the data is being pulled from an external system, there may be synchronization issues leading to missing records.
    4. Authorization Issues: The user may not have the necessary authorizations to view or access the specified business partner or contact.

    Solution:

    1. Verify Existence: Check if the business partner and contact person exist in the system. You can do this by navigating to the business partner transaction (e.g., BP transaction code) and searching for the IDs.
    2. Correct Input: Ensure that the IDs being used are correct and do not contain any typographical errors.
    3. Data Synchronization: If the data is coming from an external system, ensure that the data has been synchronized properly and that the business partner/contact person records are available in SAP.
    4. Check Authorizations: Ensure that the user has the necessary authorizations to access the business partner and contact person data.
    5. Create Missing Records: If the business partner or contact person does not exist, you may need to create them in the system using the appropriate transaction (e.g., BP for business partners).

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CRM (Customer Relationship Management), and others that may be relevant to your specific SAP environment.
    • SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address the issue.
    • Documentation: Review SAP documentation for business partner management and CRM processes to understand how business partners and contacts are managed within the system.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP community forums for further assistance.

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